About The Baby Depot

The Baby Depot is a Hamilton-based charity that provides a full year’s worth of clothing and essential items to babies in need. Through The Baby Depot Boutique, families are able to shop with dignity, selecting items that best suit their child’s needs in a welcoming, supportive environment.

We envision a Hamilton where every baby begins life with the essentials for a healthy start—and we’re looking for someone who shares that vision.

Hiring Statement

The Baby Depot seeks to hire an individual who represents the diversity of the community in which we serve. We are committed to being an organization of inclusion and belonging where women and persons of colour feel valued, respected, represented, and heard. We encourage applications from qualified candidates from groups with historical or current barriers to equity. We seek to provide accessibility through all stages of the hiring process for all applicants with disabilities, consistent with our accessibility policies and the AODA. Please let us know if you require accommodation, and we will work with you to meet your accessibility needs.

Position Summary

The Baby Depot is seeking a passionate and organized Program Coordinator to oversee the day-to-day operations of The Baby Depot Boutique and support our fundraising efforts. This role combines community engagement and program coordination.

Ideal candidates will have experience in the charitable or social services sector, strong organizational and interpersonal skills, and a passion for serving families with care and dignity.

Only applications with a cover letter will be considered.

Key Responsibilities

• Overseeing the day-to-day operations of The Baby Depot

• Working alongside volunteers and the Volunteer/ Donations Manager.

• Help support the organization’s efforts to recruit volunteers.

• Provide warm, respectful service to families during boutique visits

• Maintain and update the client database

• Liaise with community partners and referral agencies

• Respond to phone and email inquiries in a timely, professional manner

• Manage and update The Baby Depot’s social media presence

• Create and distribute monthly newsletters

• Purchase and restock boutique supplies and inventory

• Merchandise and maintain the boutique’s appearance to ensure a clean and welcoming space

• Pick up donations from partner agencies

• Assist with donation sorting and processing

• Identify and pursue partnership opportunities

• Organize and support fundraising events and campaigns representing The Baby Depot as needed

Skills and Qualifications

• Strong understanding of or experience in the nonprofit sector, especially related to family support, poverty relief, or children’s services

• Proven experience in fundraising, event planning, or donor engagement

• Excellent communication, organizational, and time-management skills

• Experience with social media platforms and newsletter creation tools

• Knowledge of retail merchandising is an asset

• A positive, welcoming attitude and ability to work with people from diverse backgrounds

Education and Experience

• A Bachelor’s degree in a relevant field is preferred (e.g., Nonprofit Management, Social Work, Public Relations, Fundraising, Communications, Marketing, or Business Administration)
• Relevant experience in lieu of a degree will be considered

Requirements

• Valid driver’s license and access to a personal vehicle (required)

• Ability to commute or relocate reliably to Hamilton, ON (L8L 3A3)

• Fluent in English (required)

• Ability to lift up to 50 lbs.

Work Environment and Perks

• On-the-job training

• Casual dress and friendly work environment

• Opportunity to make a real impact in your community

Please note only applications with Cover Letters will be considered.