This is a full-time, Union position scheduled to work 35 hours per week

DUTIES AND RESPONSIBILITIES

•         Conducts housing searches in and outside of Toronto for newcomer individuals and families.

•         If needed escorts clients to housing appointments and advocates on their behalf.

•         Secures appropriate and affordable housing for clients.

•         Provides support to clients in negotiating and finalizing housing leases.

•         Recruits housing providers and maintains a housing data bank/registry of housing providers.

•         Provides crisis support and intervention as required.

•         Mentoring volunteers to assist with housing search and escorting of clients.

•         Maintains program and statistical information in COSTI’s database and prepares reports.

•         Conducts housing orientation sessions to ensure that the client understands the rights and responsibilities of tenants and landlords.

•         Liaises and consults with other professionals and organizations.

•         Refers clients to community & social service agencies for additional support.

QUALIFICATIONS

•         Social Service Worker Diploma or equivalent with relevant practicum experience.

•         Minimum of one (1) year experience providing housing services to refugees or newcomers.

•         Demonstrated experience providing services to families, refugees, or newcomers.

•         The ability to speak a second language is an asset. Preference will be given to those who speak Arabic, Spanish, Amharic, Tirgrina

•         Previous case management experience.

•         Knowledge of specific issues facing people fleeing war

•         Knowledge of settlement and housing-related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto  Area.

•         Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.

•         Demonstrated experience in data entry, documentation and reporting.

•         Excellent communication, organization and coordination skills.

•         Possession of a valid First Aid/CPR training certificate is required.

•         Must have a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.

•         Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.

•         Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

**Hours of work shall be scheduled in accordance with Article 12.01 and shall consist of five (5) seven (7) hour days, Monday to Friday.

LOCATION:                                       HWY 401 and Dixon Rd, Toronto

START DATE:                                   July 28, 2025

SALARY RANGE:                             $55,141 - 57, 809 per annum + benefits

POSTING DATE:                               June 26, 2025

CLOSING DATE:                              July 10, 2025