Victim Support Worker (Elder Abuse) Competition #42-25

About Our Opportunity:

The Victim Support Worker works as part of a specialized partnership team and is co-located in a police-based unit. The team provides follow-up on elder abuse cases reported to the New Westminster Police. This position can be condensed into 2-3 days per week with some evening work as needed. This position reports ot the Manager of the Family Services of Greater Vancouver (FSGV) Victim Services Program.

 We Value You- Benefits:

•       Flexible scheduling

•       Three weeks’ vacation for full-time staff * entitlement increases from there

•       Three paid household leave days a year*

•       Two paid Wellness Days a year

•       Paid sick days

•       Two and a half paid Agency days for full-time staff *

•       Five paid days for education leave/year *

•       One paid Moving Day/year

•       Subsidized professional association annual dues (if applicable)

•       A work culture that values transparency, teamwork, learning, fairness and integrity

*(pro-rated for part-time staff)

Pension: Municipal Pension plan enrollment for eligible employees

Work Hours: 18.5 hours per week

(This position currently has temporary funding for up to 24 hours/week until March 31/26)

Salary GS 11, Step 1 ($33.01 per hr)

Location: New Westminster Police Department

Posting End Date: Posting will remain open until filled

What do you need to succeed?

Education, Training, Experience

•       B.S.W. or relevant B.A. from a recognized, accredited university.

•       Minimum two years of experience supporting and advocating for elders who have experienced violence, abuse, neglect, or self-neglect. 

Knowledge, Skills, Abilities

•     Effectively manage relationship with the police unit, clients and criminal justice system.

•     Ability to work independently, and as part of the Domestic Violence Response Team in the NWPD, and as part of the larger FSGV Victim Services team.

•     Knowledge of crisis intervention and support skills, risk assessment and ability to safety plan.

•     Knowledge of dynamics of violence in intimate relationships, criminal harassment, sexual/physical/emotional and economic abuse.

•     Collaborative communication, including teamwork and cooperation, interpersonal communication, diversity and cultural agility.

•     Personal effectiveness, including integrity and ethical behaviour, personal resilience, adaptability/flexibility.

•     Commitment to: results focus, client-centered service, planning and organizing and technical proficiency in Microsoft Outlook, Excel and Word.

•     Maintain contact and network effectively with other community service providers and to provide a referral base for clients.

•     Understanding of the criminal justice system.

•     Meet the administrative expectations of the agency and program, including file record-keeping and data collection.

Additional Requirements

•     Successful completion of an enhanced Criminal Record Check

•     A second language is an asset.

How to apply:

If this describes you, please submit your application to us through our website, https://fsgv.ca/careers/

Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #42-25 in the email subject line) to .

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

Click to read our commitment to reconciliation, justice, and equity.

JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities. We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.

We help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 360 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.