For over 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We are mandated to operate programs and services for women and children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma. In addition to providing shelter, our programs are designed to reduce the isolation that often comes with abuse.

Our core operations include a 38-bed emergency shelter for women and their children who are homeless or fleeing violence. We also offer Community Support and Outreach programs that provide aftercare, follow-up support, and transitional housing assistance for women living in the community who are homeless or at risk of becoming homeless. These programs are designed not only to provide safety and stability but also to reduce the isolation that often accompanies abuse.

Nellie’s is currently looking to hire a CSO Program Coordinator who will be responsible for developing, implementing, evaluating, and facilitating community programming based on the needs of service users.

Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non-binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.

JOB DESCRIPTION

Program Planning, Development & Facilitation

• Utilize a community engagement and logic model to develop, implement, facilitate, and evaluate programs.
• Develop and facilitate peer-led support groups, workshops, and social/recreational activities.
• Provide crisis support and referrals to women accessing drop-in and community-based programs.
• Develop and facilitate peer-led focus groups to collect service user feedback.
• In consultation with the CSO Manager (or designate), develop new programming based on emerging needs.
• Conduct ongoing research on barriers and service gaps in the community.

Program Administration

• Prepare and monitor program budgets; provide monthly budget reports.
• Maintain accurate program statistics for internal and funder reporting.
• Develop and manage data collection processes to support evaluation and monitoring.
• Prepare funding reports and assist in the development of funding proposals as required, in consultation with the CSO Manager.

Community Engagement & Outreach

• Develop and implement an annual community engagement plan.
• Liaise with key community partners, such as Second Harvest, Women’s Health, and Legal Aid.
• Participate in relevant community coalitions that align with Nellie’s mission and values.
• Represent Nellie’s in outreach and education initiatives to enhance service access and collaboration.

Social Justice & Advocacy

• Actively participate in social justice initiatives and advocacy efforts aligned with Nellie’s anti-oppression, feminist framework.
• Participate in Board committees or working groups as required.

Teamwork & General Duties

• Work cooperatively as a member of the CSO team.
• Attend regular team meetings, staff training sessions, and agency planning meetings.
• Support volunteers and student placements, as needed.
• Support other organizational activities as required for the efficient operation of Nellie’s.
• Willingness to work occasional evenings to facilitate programming.

Qualifications

• Diploma or degree in Social Service Work (SSW) or a related field, plus direct experience in the VAW/GBV sector.
• Proven experience in program development, delivery, and evaluation.
• Strong understanding of community engagement and trauma-informed practices.
• Demonstrated ability to provide crisis support, make referrals, and facilitate group-based programming.
• Familiarity with systemic barriers facing women and marginalized communities, with an intersectional and anti-racist/anti-oppressive lens.
• Experience with budget monitoring and funding reporting is an asset.
• Valid CPR/First Aid and Food Handling Certifications (or willingness to obtain).
• Commitment to feminist, equity-based, and inclusive practice.

Hours: 35 hrs/week Monday to Friday with some evenings as required.

Salary: $54,135 annually

Date of Posting: July 10th, 2025

Deadline to Apply: August 10th, 2025

Nellie’s is committed to the development of an agency that reflects the women it serves. Applications from Aboriginal Women, World Majority Women/Women of Colour, Lesbians, Bisexual Women, Transgendered Women and Women with Disabilities,

Please email your application to . Only those candidates who will be interviewed will be contacted. The successful candidate will be required to obtain a Police Records Check for the vulnerable sector.

Nellie’s is a unionized workplace with the Workers United Canada Council. This position is within the bargaining unit and as such the terms and conditions of employment are in accordance with the Collective Agreement.