JOB POSTING #2025-123-02

INTERNAL/EXTERNAL

Moving Ahead Program (MAP)

Case Worker

Wage: $24.00 to $26.00 per hour

Full Time: 35 hours per week, Monday to Friday  

Permanent

Provide Support and Guidance to Newly Arrived Immigrant and Refugee Families  

Join the team at Archway

Come Help Us Help People

Location: Abbotsford

On Site Work and Outreach

Job Summary:

The MAP Case Worker provides outreach, intake, planning, and overall guidance and support for families in the Moving Ahead Program.   For more information about Archway’s Moving Ahead Program, please visit the following link.

Moving Ahead Program: Archway Community Services

Your Role:

Archway’s MAP Case Worker with the Moving Ahead Program (MAP) contributes by:

•       Engaging in outreach to make connections with newly arrived and/or “hard to reach” immigrant and refugee families.

•       Carrying out intake and assessment with clients and developing wraparound support plans for clients.

•       Providing one-on-one counselling to clients.

•       Organizing, facilitating, and preparing curriculum to deliver the Life Skills/ Topical Workshops according to client’s needs and requirements.

•       Providing home outreach and visitation as needed.

•       Assisting with addressing barriers to participation such as transportation, language, and/or literacy.

This position is a great fit for someone who has a strong understanding of intercultural family dynamics and has an ability to communicate with individuals who have low English levels.

Our Offer

•       Wage:  $24.00 to $26.00 per hour

•       A full-time position at 35 hours per week, availability Mondays to Fridays, from 8:30 AM to 4:30 PM. 

•       Permanent.

•       Benefits include: 

o   Three weeks pro-rated vacation in your first year; four weeks in your second year.

o   Three pro-rated wellness days per year.

o   Pro-rated sick leave days per year.

o   Opportunity to exchange a statutory holiday for a cultural day celebration.

o   A great benefits plan including extended health and dental; you choose your plan.

o   A pension plan, Archway meets your contribution.

o   Employee and Family Assistance Program.

o   Access to online wellness resources including newsletters, physical health videos, and wellness events.

o   Free use of Archway’s wellness equipment.

o   Great in-house training opportunities.

o   Business insurance and associated mileage costs for program-related driving is covered by Archway. 

o   Rewarding work in a positive and supportive environment.

Getting an Interview – you will be considered if you have:

•       A degree in the Human Services field, OR the equivalent combination of education and experience. 

•       Experience addressing settlement needs and issues of multi-barrier immigrants and refugees.

•       Experience working with clients suffering emotional and mental health issues.

•       Experience using case planning and case management principles and techniques.

•       Crisis intervention and de-escalation skills.

•       Proficiency in additional languages will be considered an asset.

•       Currently residing in Canada and are eligible to work in Canada.

The Job Requires you to have:

•       Strong written, verbal, and active listening skills; able to communicate effectively and respectfully with people with a variety of backgrounds and abilities.

•       Understanding of intercultural family dynamics.

•       Crisis intervention and de-escalation skills.

•       Knowledge of other languages will be considered an asset.

•       Ability to work with multicultural and diverse backgrounds.

•       Access to a personal, reliable vehicle that can be insured for business insurance according to Archway’s transportation policy.

•       Ability to drive the Agency van.

•       A valid Class 5 BC Driver’s License and a satisfactory driver’s abstract.

•       A satisfactory Criminal Records Check is a condition of employment.

Closing date is July 27, 2025.

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada.

Your resume may also be forwarded to other Programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please send an e-mail to with DO NOT FORWARD TO OTHER PROGRAMS, in the subject line of the e-mail and the job reference number to which you applied, in the body of the e-mail.

Archway's goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.  

We acknowledge that we gather on the traditional and unceded territory of the Stó:lō people. Stó:lō  territory extends from the mouth of the Fraser River to Boston Bar. Locally, this includes the Matsqui First Nation and Sumas First Nation. We give them thanks for sharing their land and resources with us.

We invest in the mental health and wellbeing of our employees.

We're proud to share that Archway was recently recognized for having a 5-Star Safety Culture!

Every year, Canadian Occupational Safety (COS) recognizes organizations across Canada that exemplify excellence in fostering robust workplace safety cultures. Winners demonstrate a commitment to proactive risk management, comprehensive training, and employee engagement.​

This award reflects our ongoing commitment to creating a workplace environment where employees feel safe, seen, and supported.

If you're interested in working for an organization where safety is a priority, come work with us at Archway.