Let your career SOAR with Wildlife Rescue!

Are you interested in being part of a PURPOSE-DRIVEN team with a passion for animals and wildlife?

Do you want to join a fast-growing organization making a big impact in BC?

We are looking for a Community Relations Administrative Assistant to join our team.

Wildlife Rescue values work-life balance; we offer numerous values-driven employee perks and benefits to
support our employees in being their best selves both in and out of the workplace.

Position Profile:
Our Community Relations Administrative Assistant is responsible for leading the collection, entry and
organization of data within Wildlife Rescue’s Salesforce CRM, supporting donor inquiries and providing
administrative communications. This role requires regular in-person attendance at Wildlife Rescue’s Burnaby
location; however, hybrid opportunities may be available dependent on the candidate’s experience.

Position Type: Full-time (40 hrs/week), permanent

Compensation: $22.00 - $24.00

Who YOU are:
You are detail oriented with a passion for process improvement and meaningful impact. You have a strong
background in data systems and CRM management, especially Salesforce, and you thrive on keeping information
accurate, organized and actionable. Whether it’s building efficient workflows, fielding donor enquiries with
warmth, or keeping membership data in top shape, you bring both precision and personality to everything you
do.

Who WE are:
Established in 1979, Wildlife Rescue Association of BC is a leader in the rehabilitation of wild animals and is
committed to educating the public on how to coexist peacefully with wildlife. Located in Burnaby, BC, we are
western Canada’s busiest wildlife rehabilitation centre, with around 5,000 animal patients admitted each year.
The Wildlife Rescue Association of BC is located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓
and Sḵwxw̱ ú7mesh speaking peoples. We are grateful for the opportunity to be on this beautiful, shared
territory.

Employee Perks and Benefit:
• Remote work opportunities (dependent on position)
• Professional development funding and opportunities
• Room for career growth
• 3 weeks paid vacation to start
• A competitive extended medical and dental benefits plan, which includes:

     o Teladoc medical services
     o Employee Life insurance
     o Travel protection outside of Canada
     o Access to a variety of paramedical health services including counselling, chiropractors, massage
        therapists and more.

Highlight of Key Responsibilities
• Entering, managing, and organizing data in Wildlife Rescue’s Salesforce CRM database.
• Designing, documenting, and implementing new processes.
• Responding to donor enquiries.
• Managing the phone line and email inbox for donor inquiries.
• Managing memberships.
• Administrating tax receipts.
• Leading administrative communications.
• Assisting the Advancement Team with other tasks as assigned.

Key Qualifications & Experience
• Certification or bachelor’s degree in business administration, or similar discipline.
• Data systems experience with a deep understanding of the CRM Salesforce.
• Experience in a fundraising work environment.
• Comfortable engaging with the public in person, over the phone, and by email.
• Customer service mindset with a genuine interest in helping others and the ability to build and maintain
positive relationships with diverse stakeholders.
• Warm, approachable, and empathetic communicator with strong interpersonal and communication skills.
• Strong IT skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and
experience with relevant software applications.
• Strong time management skills with the ability to prioritize and be highly adaptable to changing priorities.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive attitude and willingness to collaborate with team members to achieve shared goals.
• Experience performing financial reconciliations and/or bookkeeping duties, an asset.
• OR the right combination of skills and experience—we are looking for the right fit for our team and
encourage all interested candidates to apply.

Please note
• All candidates must be prepared to provide proof of current tetanus vaccination and obtain a criminal record check in accordance with policy.
• WRA is an Equal Opportunity Employer dedicated to diversity, equity, and inclusion.  If you require assistance or accommodations, please reach out to us at .