What This Role Involves:

As the Administrative Assistant, you are the friendly face of CCS, greeting clients who attend our New Westminster Head Office and providing support to team members across the country.  You will oversee our employee licensing and recognition practices, maintain inventory of office supplies, and tend to inbound and outbound mail and couriering activities.  You will have an opportunity to be involved in the preparation and hosting of special events, including Board meetings and other team activities.

In addition to office administration, there are also some activities to support the success of our clients, including the preparation and distribution of monthly statements, depositing of payments, and reporting credit bureau information upon successful completion of the Debt Management Program.

Your role impacts so many different aspects of our team’s success – we’re looking forward to meeting you!

What We Offer:

The starting salary range for this role is $41,210 - $45,786. Consideration will be given to previous education and experience that exceeds the requirements of the role.

In addition, we conduct an annual salary review every January, providing regular salary increases based on performance.

Our Total Rewards Package Includes:

• Comprehensive health and wellness benefits, including $850/year for prescription coverage, $3,150/year for a Health Spending Account, $300/year for a Wellness Spending Account, and $300/year for a myFlex benefit, which can be allocated based on individual needs.
• Retirement savings programs (RRSP and TFSA) with generous employer matching, up to 5% to start, and increasing with tenure.
• Education reimbursements (up to $2,500/year).
• Generous paid time off, starting with three weeks of vacation, plus three CCS days and six sick/personal days per year. Vacation time increases with tenure.
• Recognition and milestone celebrations, including a paid day off for life events (e.g., moving or getting married) and gifts for important occasions such as welcoming a child or achieving a milestone service anniversary.
• Employee and family assistance program through GreenShield+, offering mental health support and a variety of wellness resources.
• Professional development opportunities, including a two-level employee development program and mentoring relationships to support career growth.

We are proud to be a Great Place to Work! Our employees enjoy a close-knit team environment with a strong commitment to work-life balance, including a 35-hour work week and generous time-off policies.

We believe that every team member should feel safe, supported, and respected at work. While this role is primarily remote, we foster strong team connections through online chat groups and culture-building activities led by our Culture Club and Social Society.

What We Are Looking For:

The ideal candidate will bring the following skills and qualifications:

• High school diploma is required.
• Office administration certificate or diploma is an asset.
• One year of office administration experience is required for this role.
• Strong organizational abilities, including prioritization and multi-tasking in a fast-paced office environment.
• Demonstrated ability to communicate effectively, orally and in writing.
• Excellent interpersonal skills.
• Strong attention to detail.
• Able to work independently and demonstrate initiative.
• Ability to maintain confidentiality.
• Demonstrated proficiency in computer office applications (e.g. Word, Excel, PowerPoint, Outlook), including Customer Relationship Management and database tools; minimum typing speed of 45 wpm.
• Must be able to lift and move boxes weighing 25 lbs.
• Availability to work on-site in our New Westminster office, working Monday – Friday, with the flexibility to work shifts between 7:30 am - 3:30 pm and 8:30 am – 4:30 pm, as needed.

Who We Are:

CCS is an accredited non-profit organization that provides financial support and guidance to individuals facing financial challenges. Every year, we make a difference in the lives of thousands of people, helping them take back control of their finances.

Our mission: We Help. We Educate. We Give Hope.

CCS is dedicated to fostering a diverse, inclusive, and equitable workplace for employees, clients, and stakeholders of all backgrounds, identities, and abilities. To learn more, please see our Commitment to Equity, Diversity, and Inclusion.

Work Environment:

• This role is based on-site at our New Westminster office.
• Occasional work from home opportunities may be available, dependent on schedule and operational needs.

We are an equal opportunity employer and encourage applications from members of marginalized communities, including but not limited to: Indigenous peoples (First Nations, Métis, Inuit), racialized individuals, persons with disabilities, individuals of all gender identities and expressions, LGBTQ2+ individuals, newcomers to Canada, and persons from diverse socio-economic backgrounds.

Candidates must be eligible to work in Canada on a full-time basis. Due to the volume of applications, only those selected for interviews will be contacted. Thank you for your interest!

Keywords: administration, reception, customer service, clients, inventory management