JOB POSTING #2025-94-04

INTERNAL/EXTERNAL

People and Culture

Manager

Wage: $43.96 - $46.70 per hour

Full Time: 35 hours per week, Monday to Friday  

Permanent

Provide Leadership and Direction for People and Culture

Join the team at Archway

Come Help Us Help People

Location:  Abbotsford

Hybrid

Job Summary:

The Manager, People & Culture plays a vital leadership role in supporting the development and delivery of key human resources programs and services at Archway Community Services. Reporting to the Director, People & Culture, the Manager provides operational oversight and expert guidance across a range of HR functions, contributing to a positive, equitable, and high-performing workplace culture.

The Manager also oversees the development and implementation of strategies related to labour relations, recruitment and selection, job design and evaluation, performance management, and change management. This role plays a critical part in maintaining positive labour-management relations and ensuring HR practices are proactive, consistent, and aligned with Archway’s mission, values, and collective agreements. 

Your Role:

Archway’s Manager with People and Culture contributes by:

• Supporting the Director in delivering core People & Culture services, including labour relations, recruitment and selection, job design and evaluation, performance management, and change management.
• Supervising and mentoring members of the People & Culture team
• Developing and implementing operational plans and service delivery models that respond to evolving organizational needs.
• Fostering a collaborative, service-oriented team culture focused on continuous improvement, accountability, and professional development.
• Assisting the Director in preparing for collective bargaining, including compiling data, drafting proposals, and identifying strategic priorities.
• Providing advice to leaders on interpreting and applying collective agreements, employment legislation, and People and Culture policies.
• Auditing labour relations practices to identify discrepancies and recommend improvements.
• Supporting consistent and proactive handling of labour relations issues related to attendance management, disability accommodations, and return-to-work processes.
• Managing the grievance process in collaboration with the Director and other HR team members.
• Coordinating union-management consultation meetings and supports issue resolution through collaborative dialogue.
• Contributing to the development, review, and implementation of P&C policies and procedures, particularly those related to labour relations and employment standards.
• Providing advice on policy interpretation and ensures alignment with collective agreements and legal obligations.
• Overseeing full-cycle recruitment and onboarding processes, ensuring equitable and effective hiring practices.
• Overseeing performance management processes, including corrective action and disciplinary procedures.

This position is a great fit for someone who has a strong understanding of human resource management principles, practices and procedures of the non-profit sector community.

Our Offer

• Wage:  $43.96 - $46.70 per hour per hour
• A full-time position at 35 hours per week, availability Mondays to Fridays, from 8:30 AM to 5:00 PM. 
• Permanent

Benefits include: 

• Three weeks pro-rated vacation in your first year; four weeks in your second year.
• Three pro-rated wellness days per year.
• Pro-rated sick leave days per year.
• Opportunity to exchange a statutory holiday for a cultural day celebration.
• A great benefits plan including extended health and dental; you choose your plan.
• A pension plan; Archway meets your contribution.
• Employee and Family Assistance Program.
• Access to online wellness resources including newsletters, physical health videos, and wellness events.
• Free use of Archway’s wellness equipment.
• Great in-house training opportunities.
• Rewarding work in a positive and supportive environment.
• Work/Life balance.

Getting an Interview – you will be considered if you have:

• Bachelor's degree in Human Resources Management or a related field of study and/or appropriate combination of education and experience to ensure on-the-job success.
•  3-5 years in an HR role at a similar level, with up-to-date knowledge of principles and practices of human resources administration.
• CPHR designation, or in progress, preferred.
• 5 or more years of progressive HR experience, including at least 3 years in a leadership or supervisory role.
• Demonstrates experience in:
• Labour relations (contract interpretation, grievances, collective bargaining support).
• Employee relations and workplace investigations.
• Supervising or overseeing disability/attendance management programs.
• Recruitment, training, and HR policy development.
• Experience in non-profit, social services, or a unionized environment is a strong asset.

The Job Requires you to have:

• Exceptional verbal, written, and active listening skills, with the ability to communicate clearly, respectfully, and effectively across diverse backgrounds, cultures, and language levels.
• Comprehensive knowledge of relevant legislation and standards, including BC Employment Standards, the Human Rights Code, WorkSafeBC regulations, and collective agreements.
• Demonstrated expertise in labour relations, conflict resolution, and negotiation, with the ability to support leaders through complex HR matters.
• Skilled in conducting fair, impartial workplace investigations with discretion and professionalism.
• Proven ability to coach and support staff and leaders, fostering strong interpersonal relationships and team cohesion.
• High level of integrity, emotional intelligence, and professionalism in all interactions.
• Deep commitment to advancing equity, diversity, and inclusion in the workplace.
• Proficient in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint), with the ability to create clear reports, presentations, and communications.
• Strong understanding of Archway’s mission, vision, and values, and ability to align HR practices accordingly.
• Effective communicator and facilitator, capable of presenting information to varied audiences in a clear, concise, and engaging manner.
• Diplomatic and collaborative approach to problem-solving, with a focus on achieving results through respectful dialogue.
• Skilled in prioritizing workload and responding to changing organizational needs with flexibility and efficiency.
• Strong leadership and teamwork capabilities, with a focus on building inclusive, high-performing teams.
• This position has extended periods of sitting and screen/keyboard use.
• This position works in a demanding high-paced environment. 
• This position can be completed in a hybrid format.  
• A satisfactory Criminal Records Check is a condition of employment.

Closing date is October 12, 2025.

No phone calls please. Only short-listed applicants will be contacted.

Must be legally entitled to work in Canada.

Your resume may also be forwarded to other Programs for their consideration for their job vacancies.  If you do not wish for your application to be shared with other Programs, please send an e-mail to with DO NOT FORWARD TO OTHER PROGRAMS, in the subject line of the e-mail and the job reference number to which you applied, in the body of the e-mail.

Archway's goal is to be a diverse workforce that is representative, at all job levels, of the people we serve. Equity and diversity are essential to excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.  

We acknowledge that we gather on the traditional and unceded territory of the Stó:lō people. Stó:lō  territory extends from the mouth of the Fraser River to Boston Bar. Locally, this includes the Matsqui First Nation and Sumas First Nation. We give them thanks for sharing their land and resources with us.

We invest in the mental health and wellbeing of our employees.

We're proud to share that Archway was recently recognized for having a 5-Star Safety Culture!

Every year, Canadian Occupational Safety (COS) recognizes organizations across Canada that exemplify excellence in fostering robust workplace safety cultures. Winners demonstrate a commitment to proactive risk management, comprehensive training, and employee engagement.​

This award reflects our ongoing commitment to creating a workplace environment where employees feel safe, seen, and supported.

If you're interested in working for an organization where safety is a priority, come work with us at Archway.