At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971. 

The Fundraising Database Administrator will actively contribute to the Fundraising Systems unit successful operations and daily activities. They will support all in-house donation processing and acknowledgements and contribute to maintaining data health in respective donor management systems.

MSF Canada is looking for someone who will be responsible for:  

• Support in-house administrative duties, including, but not limited to receiving, coding and handling fundraising mail, issuing missing tax receipts and donation processing.
• Maintain data hygiene in the CRMs platforms (Raiser’s Edge, Luminate Online) – merge duplicates, convert records, implement mass changes and identify data quality issues.
• Maintain, establish and promote best practices and standards for a positive donor experience, with a drive to constantly improve unit’s processes and procedures.

CLICK HERE for complete description. 

The successful candidate will bring to MSF Canada:  

• Working knowledge of donor management systems
• Experience in gift administration or gift processing
• Solid computer skills with proficiency in Microsoft Office Suite
• Previous experience or training in Fundraising
• Experience in working on multiple projects at the same time
• Commitment to MSF Principles and cross cultural awareness
• Proficiency in English

MSF Canada will provide the following benefits (prorated to contract length):

• Starting 4 weeks' of vacation per year 
• Access to an Employee and Family Assistance Program (EFAP) 
• Flexible work hours and a hybrid working model 
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
• A commitment to incorporating equity, diversity, and inclusion in everything  
• 5% RRSP contributions (no employee matching required) 
• Health Spending Account 
• Group insurance (Life, Dependent Life, AD&D) 
• Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.) 
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results