Summary: 

Provides clinical counselling and ongoing supervision of staff after assessing client’s social, psychological, emotional, and/or behavioural issues and by developing therapeutic programs and interventions.

Key Duties and Responsibilities:

• Supervise clinical counsellors, providing regular case consultation, performance feedback, and professional development support to ensure adherence to best practices and organizational standards.
• Provide clinical leadership, mentorship, and consultation to interdisciplinary staff, students, and partners by supporting case discussions, recommending evidence-based interventions, and promoting effective, continuous care for youth and families.
• Oversee daily operations of walk-in counselling and allied health services, managing caseloads, supervising interns, and ensuring culturally responsive, evidence-informed practice.
• Collaborate with inter-professional teams and community partners to develop, implement, and evaluate individualized care plans for youth and families, ensuring services are coordinated and client centered.
• Design and deliver clinical education and training for staff and service providers using evidence-based models and adult learning principles; create relevant materials and evaluate effectiveness.
• Support and supervise walk-in counselling staff and interns, including onboarding, annual performance evaluation input, and identifying learning needs to ensure clinical growth and competency.
• Lead or participate in committees, case management meetings, and community initiatives, representing the clinical perspective and supporting the development of integrated service pathways.
• Engage in public education, staff training, and outreach, delivering presentations, facilitating support groups, and promoting prevention strategies within the community.

Counselling and Case Management Skills:

• Knowledge and awareness of a wide range of individual and family counselling techniques.
• Knowledge of the principles of Integrated Case Management and ability to apply these principles in practice when working with allied professionals involved with clients.
• Comprehensive knowledge of the broad range of issues pertaining to mental health and substance use among adolescents, young adults, and their families.
• Demonstrated knowledge of supervisory and consultative processes and of clinical supervision models, with the ability to identify learning needs, teach, coach and provide clinical information and supervision.
• Demonstrated therapeutic skills and the ability to apply theory and practice in the areas of case management and individual, family and group therapy with clients with a variety of mental health and substance use disorders.
• Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
• Demonstrated knowledge of team-based primary care.
• Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (i.e. Mental Health Act; Adult Guardianship Act; Health Care (Consent) and Care Facility (Admission) Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
• Demonstrated ability to teach, coach, and provide clinical support.
• Effective listening and consensus building skills that promote communication and lead to a cooperative approach to problem solving and decision making within interdisciplinary settings.
• Ability to manage crisis situations and provide leadership to staff in the management of client crises.
• Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.
• Physical ability to carry out the duties of the position.

Other Skills & Abilities:

• Demonstrate cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.
• Able to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.
• Able to accept the differences they will find among their clients.
• Accept clients’ rights to self-determination and individuality and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.
• Able and willing to understand young offender issues and to be trained in working with offenders.
• Demonstrated knowledge, experience, and sensitivity in working with Indigenous and multicultural issues preferred.
• Able to work effectively with others in a multicultural environment, independently and as part of an interprofessional team, including understanding the frameworks of other disciplines.
• Have basic computer and Internet skills.

Start date:                          January 2026

Location:                            Port Coquitlam 

Hours of Work:                  35 hours per week. Monday to Friday (Open to flexible hours and some evenings).

SHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community.  SHARE is committed to being an inclusive, welcoming and unbiased employer. Multilingual skills and multicultural competence are assets.

Our Organization

SHARE is an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities.  SHARE Family & Community Services exists to Connect, Engage, and Strengthen Individuals and Families.

To learn more about SHARE Family & Community Services:

• watch this video https://vimeo.com/316966573
• Visit our website at  https://sharesociety.ca/