SUMMARY OF RESPONSIBILITIES

The coordinator is responsible for providing direction, support, and day-to-day supervision to Family Team Counsellors and the Parent Programs Team Leader. The coordinator ensures that planning, coordination, documentation, reporting, program development, and evaluation for assigned programs are done in a timely and appropriate manner. This position also provides direct counselling support to youth and families.

JOB DUTIES

• Coordinates the day-to-day operations of the Family Counselling program and works with the Team Leader to oversee Coordination of Parent programs.
• Assists the Director of Counselling Services with:
  • the development and implementation of all program plans and goals/objectives
  • the development of program annual budgets and the monitoring and tracking of expenses
  • recruitment, training, and orientation of new program staff
• Provides direct counselling support to youth and families. 
• Ensures that services are effectively and efficiently delivered in accordance with BGC’s mission, the program’s mandate, and all BGC policies and procedures.
• Ensures that all contract deliverables are met or exceeded.
• Provides day-to-day oversight, clinical supervision, and evaluation of staff, and assists in resolving discipline issues with the support of the Director.
• Provides strong team leadership through role modeling, support, and communication, to build effective working relationships.
• Ensures that best practices with respect to clients’ rights, confidentiality, and quality assurance are maintained by staff at all times.
• Ensures that all program and client records are accurate, maintained, and completed within in conformance of BGC standards.
• Represents BGC in the community and ensures that a good working relationship is maintained with all community and other external stakeholders.
• Works with the Director to ensure that all reports to funders are completed and submitted in a timely manner.
• Other related duties as required. 

REQUIREMENTS 

• Clear Criminal Record Check (Vulnerable Sector).
• MA in relevant social science program. This position must also meet all qualifications of a Youth and Family Counsellor position.
• A minimum of two years of direct program delivery experience in the sector.
• Experience leading and supervising a team of counselling professionals (preferably in a youth and family services setting).
• Knowledge of adolescent development, as well as family dynamics.
• Experience in working with youth and families who are experiencing mental health issues or are involved with the justice system or MCFD.
• Knowledge of intervention strategies related to youth and family counselling, substance abuse, suicide prevention, abuse and neglect of children and youth, etc.
• Experience of relevant counselling techniques and therapies used with youth and parents, including, group work.
• Experience in assessment and documentation.
• Excellent organizational skills with the ability to set goals and prioritize.
• Excellent communication and interpersonal skills with demonstrated team building abilities.
• Personal maturity, sound judgment, and the ability to deal tactfully with sensitive issues.
• A team player who is flexible and self-motivated.
• Sensitivity towards cultural, religious, and gender-based diversity issues.
• A clear driver’s abstract and use of a reliable vehicle insured for business use ($2 million liability).
• First Aid and CPR certification. 

This is a full time (37.5 hrs./week) term position (February 2026 to February 2027) with possibility of extension. Position starts at $69,303 per annum, with three weeks paid vacation leave in first year, paid sick and personal leave, paid birthday off and up to 5 days statutory holiday substitution days per year to celebrate/recognize religious, cultural, and/or personal days that are important to the employee where those days are not currently recognized as statutory holidays in BC/Canada). 

Thank you in advance to all persons who apply for this position. Please note that only those selected for an interview will be contacted. 

As it connects to our organizational core values, BGC encourages staff to show up as their best selves, including mutual respect, integrity, and accountability.