Shelter Services provide short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles. COSTI’s shelters provide clients with a pet friendly dwelling.

This is a part time non-union contract position scheduled to work 14 hours per week on

Saturday and Sunday, Evening Shift (3:00 p.m. - 11:00p.m.)

DUTIES AND RESPONSIBILITIES

•         Trains, develops and supervises shelter support worker, relief staff and security staff.

•         Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with Central Intake, follow up with hotel management.

•         Maintains and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.

•         Ensures incident reports and documentation are up to date.

•         Supports the hiring and training of new staff.

•         Work closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.

•         Coordinates/supports the delivery of services to clients.

•         Reviews/ensures files and documentation are up to date on data bases used.

•         Supports and lead shelter staff in managing crises and high-risk situations.

•         Ensures that the center and its staff are in compliance with operational policies and procedures and Peel Shelter Standards.

•         Works with team on developing and updating shelter policies.

•         Be available on call for staff emergencies at all times.

QUALIFICATIONS

•         Post-secondary degree or equivalent and related management experience.

•         Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff.

•         Excellent interpersonal, verbal, and written communication.

•         Demonstrated knowledge of the Toronto Shelter Standards.

•         Demonstrated ability in developing, implementing and evaluating programs.

•         Demonstrated knowledge in issues facing people experiencing homelessness.

•         Well-developed organizational, analytical and decision-making skills.

•         Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.

•         Experience in entering and monitoring data in an internet-based database.

•         Ability to speak a second language would be considered asset.

•         Possession of a valid First Aid/CPR training certificate is required.

•         Possession of a valid Naloxone training certificate is required.

•         Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.

LOCATION:                                       Highway 401 & Dixon Rd, Toronto, ON

DURATION:                                       February 16, 2026, to December 31, 2026.

SALARY RANGE:                            $ 32.92 - $34.81 per hour

POSTING DATE:                               January 21,2026

CLOSING DATE:                              February 3, 2026

Priority consideration will be given to those on Notice of Recall.

Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #12-26 to the below link:

https://creg.costi.ca/ui/hr/resume.aspx?refno=12-26&site=costi