Burnaby Neighbourhood House is a non-profit organization, offering a wide range of supportive programs and services that address the diverse needs of local residents.  Located on the traditional, unceded territories of the Coast Salish Nations, we are a volunteer driven community-funded agency with a unique focus on neighbours supporting neighbours.

The communication coordinator is a key position that requires a positive, enthusiastic individual who will provide overall leadership in the area of marketing and communications throughout the organization and ensure that BNH maintains a positive image within the community.

General Duties and Responsibilities:

•         Oversee the development and execution of an annual marketing and communications plan.

•         Manage BNH website for content, design, maintenance and maintain working relationship with external website consultant

•         Oversees the workflow of marketing, public relations by facilitating inter-program and Neighbourhood House communications and managing external communications.

•         Work with staff team on marketing and external communications of the Neighbourhood House programs and events; utilizing social media and other traditional methods.

•         Oversees and develops standards for maintaining consistent branding and business identity

•         Initiate and guide a communications committee comprised of volunteers to support the PR and communications work.

•         Provide staff with communication training that focuses around social media 

•         Monitor the effectiveness of marketing communications and campaigns to ensure they meet the organization’s objectives.

•         Oversee internal communications with staff, volunteers and membership

•         Oversees all social media sites: website; Facebook; twitter; Instagram

•         Oversees and produces print collateral for programs, events and organization.

•         Represents BNH at community events and fairs

•         Other duties as required.

Qualifications:

•         Degree or diploma in, public relations, marketing or business administration or equivalent work/education experience.

•         Strong administration skills:  personnel management and financial accountability

•         Experience working in teams with staff, volunteers and local community committees

•         Experience with various forms of communications and public relations including social media.

•         Knowledge and awareness of issues surrounding diversity and multiculturalism.

•         Excellent interpersonal, organizational and communication skills – written and verbal.

•         Ability to handle multiple tasks and prioritize own work.

•         Excellent computer skills and knowledge.

•         First Aid certification

•         Familiarity with WordPress

•         Graphic design; video creation and editing an asset

•         Second language an asset.

•         Ability to work flexible hours. Must be available for evening and weekend work

•         Must have a driver’s license and access to a vehicle.

Location: South House - #100 4460 Beresford Street, Burnaby  

Accountability: This position reports to the Director of Operations.

Hours:      35 Hours per week – Flexible – Some weekends and evening work.    

Pay Rate:   $26.01 to $26.79 depending on qualification and experience. Extended Health Benefits package and RRSP (after 3 months). 

Start Date:  As soon as possible

Deadline:  February 11th 2026