Program Supervisor, Disability Services Program

Permanent, 40 hours per week

McMan Youth, Family and Community Services Association

Edson, Alberta

McMan Youth, Family and Community Services Association, Disability Services Program is actively seeking an experienced and dynamic Program Supervisor to lead and oversee critical operational and service delivery components of our Shared Living Program. This role is essential in supporting individuals, families, and their networks while fostering a positive impact within the community.

Who we are:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.

What you’ll do:

Reporting to the Program Manager, the Program Supervisor will ensure the delivery of quality services and that the overall care, safety and needs of the individuals are being met. The position will be responsible for a team of Shared Living homes which support individuals with physical and developmental disabilities, mental health disorders and some complex behaviors.

This position will ensure that the programs fully meet the needs of individuals, their families, support network and program funder, while maintaining McMan’s values, policies, accreditation standards and fiscal integrity.

Key areas of responsibility will include:

•       Oversee the day-to-day activities of the program, monitor and evaluate program effectiveness, making adjustments in consultation with the Program Manager as needed. 

•       Participate in administrative operations as a part of the supervisory team 

•       Responsible for the overall case management including making regular home visits, providing supervision of Team Leaders and overseeing supervision of Front-Line staff. 

•       Ensure all case management practices comply with program requirements and standards. 

•       Conduct regular meetings with employees for supervision, case consultation, and support. 

•       Provide performance leadership, coaching, and mentoring to enhance employees' skills and professional development. 

•       Attend and actively participate in all required meetings. 

•       Engage in regular supervision sessions with the Program Manager as per policy. 

•       Fulfill on-call and frontline responsibilities as required. 

•       Represent the program in community meetings and events. 

•       Manage records and information and prepare accurate and timely reports 

What you bring:

•       A post-secondary degree/diploma in background in Human Services Field or a related discipline.

•        Five (5) years of directly related experience in Human Services, plus three (3) years of supervisory experience. Equivalencies may be considered. 

•       Satisfactory security checks including the Vulnerable Persons Sector Check (from within the last 6 months).

•       Emergency First Aid with CPR-Level C + AED.

•       A minimum of three years’ driving experience with a valid Class 5 driver’s license, current drivers’ abstract, reliable vehicle, auto insurance ($2 million) comfort with driving to various locations are required.  

•       Effective communication and problem-solving skills. Strong analytical, organizational and time management skills. 

•       Must have a strong commitment to work effectively as a member of a team and be able to build effective working relationships with internal and external stakeholders. 

•        Flexible schedule to ensure home visits occur as required.

•       Strong computer/word processing skills.

•       Case management experience is an asset.

•       Occasional monthly travel, as required.

What’s in it for you:

•       A chance to work with a talented and engaged team of professionals in an organization with a great reputation that offers tremendous service in the community.

•       An opportunity to work with an organization with a great culture, that values and recognizes the humans that work with us and talent they bring to the table.

The Salary range for this position is $34.00 – $38.27 per hour commensurate with education /experience. McMan offers an environment supportive of ongoing professional development, comprehensive health benefits, an employer-paid pension plan, and generous paid time off. Interested applicants should submit applications to  noting competition number EDSG-03, no later than 4:30pm on March 12, 2026.

McMan Youth, Family and Community Services is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified candidates. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.