Volunteer & Communications Manager

The Fort Saskatchewan Food Gatherers Society (TFSFGS)

Fort Saskatchewan, Alberta

Starting Salary $50,000-$55,000 per year

The Volunteer and Communications Manager (V&CM) is a key member of the Fort Saskatchewan Nourishment Centre (FSNC) leadership team, responsible for volunteer programs, marketing and communications. This role manages the full life cycle of volunteers, serves as the administrator of the volunteer management software (Better Impact) and ensures volunteers are effectively recruited, trained, supported and recognized to meet operational needs. Additionally, this role leads our public facing communications, social media, newsletters, marketing materials and website content. This position requires mature judgement, strong computer, digital and organizational skills.

The Society is seeking an individual who is committed to the Fort Saskatchewan community and is passionate about addressing food insecurity. The successful candidate will possess strong leadership skills, a mindset of proactive strategic thinking, a focus on positive interpersonal relationships, the ability to multi-task, problem solve, and delegate effectively for optimal day-to-day operation of the Society.

Experience, Education & Qualifications

•         Minimum of two (2) years managing volunteer programs

•         Post-Secondary Degree/Diploma in volunteer program administration, human resources management or related field.

•         Previous experience with ‘Better Impact’ or similar volunteer management software, is an asset.

•         Candidates must have:

v    A clean Criminal & Vulnerable Sector Record Check

v    Access to a reliable vehicle

•         Ideal candidates will have:

v    Experience working in a food-related environment

v    Current Standard First Aid & CPR

v    Alberta Health Services Approved Safe Food Handling Certification

Roles & Responsibilities

•       Volunteer Management

•       Marketing & Communications Management

•       Community & Partner Engagement

•       Leadership

•       Team Development

Desirable Experience/Qualifications/Skills/Attributes

•       Personal values aligned with the Society vision, mission and goals

•       Take initiative, plan ahead and influence future outcomes

•       Proven success in a leadership role

•       Proven ability to problem solve and work independently

•       Strong understanding of volunteer program management, including recruitment, onboarding, training, scheduling, engagement, retention and recognition

•       Experience administering and working within volunteer management or scheduling systems (Better Impact or similar) with the ability to manage data, reporting and system processes

•       Excellent written and verbal communication skills

•       Strong organizational and time management skills, with the ability to manage multiple priorities, meet deadlines and adapt to changing operational needs

•       Sound judgement and discretion when handling sensitive situations and confidential information

•       Strong computer and digital skills, including Canva, Microsoft 365, all social media platforms

•       Strong interpersonal skills

•       Ability to work both independently and collaboratively as part of a team

•       Adherence to the Food Banks Canada Ethical Food Banking Code

•       Flexibility to work evenings and weekends as required to support volunteer needs, events and campaigns

Additional Requirements

•       Must hold a valid Alberta driver (Operators) license – Class 5

•       Must hold current Standard First Aid, CPR + AED (will be required)

•       Trauma informed practice knowledge

•       Must hold and maintain a clean Criminal & Vulnerable Sector Record Check

•       Minimal local travel required

•       Flexible work schedule is needed, including some required evenings and weekends       

                                                             How To Apply

In order to be considered for the Volunteer & Communications Manager position with The Fort Saskatchewan Food Gatherers Society, submit your cover letter and resume sent as an attachment only and by email only to . Please use a subject line. Direct all related inquiries to the same email address.   

To be considered for this position, you must be available for a face-to-face interview and be able to supply both personal and past employment references. Please bring your list of references to the interview. 

Closing date for acceptance of applications is end of day March 15, 2026.

*We thank everyone for your expression of interest; however, we will only contact those qualified for the next step in our process.  *Note that the successful candidate will be subject to the successful completion of a criminal background and reference check.  

The Fort Saskatchewan Food Gatherers Society provides equal employment opportunities to all employees and applicants for employment without regard to ancestry, race, colour, creed, religion, sex (including pregnancy), sexual orientation, nationality or national origin, ethnic origin, first language, age, gender, gender identity and/or expression, physical or mental disability, marital status, family status, political belief, source of income or social condition.  We provide employment accommodation in accordance with provincial legislation.  

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