Victim Services Toronto (VST) provides trauma-informed support and advocacy in the moment for any person in Toronto who has experienced crime or sudden tragedy. We also work to prevent violence through community engagement.

VST is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion throughout VST operations, policies, culture and hiring practices. We are dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Persons identifying as visible minorities, indigenous, with disabilities, of any sexual orientation, of any gender identity, or from any other equity-deserving group are strongly encouraged to apply. To read VST’s full equity statement, please refer to: https://www.victimservicestoronto.com/antioppressive-equity-statement

Job Title: Senior Finance Officer

Department: Finance

Employment Status: Full-Time, Permanent

Reporting To: Director of Finance

Location: Hybrid (remote with occasional onsite presence in Toronto, Ontario)

Direct Reports: None

Work Schedule: Monday to Friday, 8:00 AM to 4:00 PM (EST), 40 hours per week. Some flexibility may be required for occasional evenings or weekends to meet operational and agency needs

Salary: $78,000 – $84,000 per annum, commensurate with experience

Number of Positions Open: 1

Reports To: Director of Finance

Closing Date: Applications will be accepted until 5:00 PM (EST) on Tuesday, March 17th, 2026

POSITION OVERVIEW

Victim Services Toronto is looking for a Senior Finance Officer to serve as the operational anchor of our financial health. Reporting to the Director of Finance, you will be a seasoned "system-builder" responsible for the full transaction lifecycle—from GL maintenance and complex payroll (ADP) to month-end close and audit preparation. This is a senior-level, hands-on role designed for a professional who thrives on creating order, ensuring data integrity, and maintaining bulletproof internal controls in a lean, fast-paced environment.

We recognize that financial systems are not neutral. You will bring a critical, anti-oppressive lens to financial administration, ensuring that payroll, benefits, and reimbursement processes are equitable and accessible. By identifying systemic barriers and maintaining the highest standards of transparency, you ensure our internal operations reflect the same care and advocacy we provide to our community. This position is focused on technical systems, statutory compliance, and financial administration; it is strictly an operational finance role and does not encompass HR advisory, employee relations, or policy-making responsibilities.

WHAT YOU’LL DO 

FINANCIAL OPERATIONS AND TRANSACTION MANAGEMENT

• Record, review, and post all financial transactions, including accruals, deferrals, allocations, and month-end adjustments
• Maintain the integrity and accuracy of the general ledger, ensuring transactions are coded correctly to appropriate cost centers, grants, and projects
• Process accounts payable, including invoice and expense report reviews, coding verification, and ensuring proper authorization prior to payment
• Prepare and process vendor payments via EFT, wire transfers, and online banking platforms in accordance with internal controls
• Review all bank and credit card statements monthly, investigating discrepancies and resolving outstanding items in a timely manner
• Maintain organized, audit-ready financial documentation, including electronic and physical records, ensuring a clear audit trail for all transactions
• Monitor aging reports and follow up on outstanding receivables and payables
• Act as primary point of contact for vendor billing inquiries, resolving discrepancies and escalating complex issues to the Director of Finance where appropriate
• Support maintenance and periodic review of the chart of accounts to ensure accuracy and reporting alignment
• Serve as the operational finance lead during planned absences of the Director of Finance to ensure continuity of critical financial functions
• Lead the financial administration and monthly reconciliation for victim-specific funding streams (e.g., VQRP+ and Victim Emergency Funds), ensuring program data from Directors aligns precisely with General Ledger entries
• Perform detailed audits and reconciliations of third-party travel and accommodation billings (e.g., Lodgelink) against corporate credit card statements to ensure accuracy and policy compliance
• Manage the end-to-end corporate credit card program, including receipt collection/indexing, limit management for staff with VQRP access, and ensuring timely account settlements to maintain agency credit standing

PAYROLL ADMINISTRATION AND EXPENSE OVERSIGHT

• Coordinate and support full-cycle payroll in ADP (Workforce Now preferred), ensuring all payroll data is complete and accurate prior to submission
• Review timesheets, scheduling data, and time and attendance records to confirm accuracy and proper approvals
• Review and validate employee expense submissions (including high-volume and multi-line submissions) for policy compliance, accuracy, and proper coding
• Manage the full cycle of official employment correspondence from onboarding offer letters and compensation adjustments to statutory filings like T4s and ROEs, as well as third-party income and employment verifications
• Ensure PTO balances, statutory holiday pay, benefit deductions, and other payroll adjustments are correctly calculated and reflected in payroll
• Reconcile payroll registers to the general ledger monthly and prepare payroll-related reconciliations at year-end
• Support preparation and reconciliation of statutory remittances, including source deductions and EHT
• Review and reconcile ADP time-off balances and accrual records on a routine basis, proactively resolving discrepancies to ensure staff entitlements are accurate and protected

BENEFITS AND LEAVE FINANCIAL ADMINISTRATION

• Coordinate employee benefits and pension enrolment, changes, and terminations with external benefits providers, ensuring timely submission of required documentation
• Administer financial aspects of employee leaves (i.e., maternity, medical, unpaid), including benefits continuation, payroll adjustments, and reconciliation of deductions
• Reconcile monthly benefits invoices against payroll records and resolve discrepancies with carriers
• Provide employees with procedural guidance regarding benefits forms and financial implications of leave transitions

MONTH-END CLOSE, REPORTING AND FINANCIAL ANALYSIS

• Lead the operational components of the monthly close process, ensuring reconciliations and supporting documentation are completed within established timelines
• Prepare detailed working papers supporting account balances, accruals, and adjustments
• Support preparation and monitoring of organizational and program budgets and forecasts, providing variance analysis and recommendations for corrective action
• Complete reconciliations for prepaid expenses, deferred revenue, and event-specific accounts
• Assist in preparing monthly financial statements, including variance analysis against budget and forecast
• Support development of internal management reports to assist in operational decision-making
• Identify unusual trends or discrepancies and proactively bring forward issues for review
• Assist the Director of Finance in preparing reporting materials for the Board of Directors
• Act as the finance lead for major agency events (Gala, Golf Tournament), managing Stripe account activity, issuing payment links, and providing real-time revenue reporting to the leadership team
• Monitor and manage the full AR lifecycle for event sponsors and donors, including invoicing, following up on outstanding payments, and resolving billing discrepancies with external vendors
• Prepare comprehensive financial summaries for restricted grants and special events, ensuring all income and expenses are tracked against established budgets

AUDIT, COMPLIANCE AND INTERNAL CONTROLS

• Prepare year-end working papers and schedules required for external audit review
• Coordinate document requests from external auditors and ensure timely submission of accurate information
• Support audit inquiries and assist in responding to findings or recommendations
• Ensure compliance with statutory and regulatory reporting requirements, including HST filings and charitable reporting support
• Maintain and strengthen internal controls by documenting procedures and identifying opportunities for process improvement
• Safeguard organizational financial assets by maintaining strict internal controls and monitoring segregation of duties within all financial operations to mitigate risk and ensure audit readiness
• Manage the financial documentation and issuance of tax receipts for monetary and significant in-kind donations, ensuring adherence to CRA guidelines regarding Fair Market Value (FMV) and charitable receipting standards

FINANCIAL SYSTEMS AND APPLICATION ADMINISTRATION

• Provide troubleshooting support for finance-related systems (i.e., payroll integration issues, bank access issues, expense system discrepancies)

• Serve as finance system administrator for QuickBooksOnline, Makeshift Scheduling, RBC Nextlogic and ADP, ensuring data integrity and proper configuration

• Manage finance-related access and permissions across banking platforms, payroll systems, and expense platforms

• Coordinate onboarding of staff from a financial systems perspective (ADP setup, payroll configuration, credit card issuance, expense access)
• Support system updates, process documentation, and training for staff as required
• Assist in evaluating opportunities to streamline processes through improved system utilization, and develop and implement effective financial workflows that replace legacy or informal practices
• Coordinate staff access and setup for operational applications such as Makeshift (scheduling), Lodgelink (travel/onboarding), and other finance-related systems
• Manage agency-issued equipment, including cell phones and associated service setup, ensuring staff are operationally equipped

ANTI-OPPRESSIVE AND INCLUSIVE FINANCIAL PRACTICES

• Administer payroll, benefits, pension, reimbursements, and vendor payments consistently and equitably, ensuring financial policies are applied fairly across all employees and stakeholders
• Maintain strict confidentiality of sensitive financial and employee information, recognizing the disproportionate impact breaches may have on marginalized communities
• Review financial processes to identify potential systemic barriers, inequities, or unintended financial impacts on staff or community members
• Support accessible financial practices by ensuring reimbursement processes, benefit forms, and financial documentation are clear, understandable, and consistently communicated
• Contribute to financial transparency by maintaining accurate records and supporting reporting that reflects responsible stewardship of funds
• Ensure grant and restricted funds are administered in alignment with equity-focused funding commitments
• Demonstrate cultural competency and professionalism in all vendor, employee, and stakeholder interactions
• Engage in ongoing learning related to anti-oppression, unconscious bias, and inclusive financial practices
• Support a workplace culture that values accountability, respect, and inclusive collaboration

WHAT YOU’LL BRING 

MUST-HAVE’S (You’ll Need These to Succeed in this Role!)

• Post-secondary degree/diploma in Accounting, Finance, Business Administration, or related field
• Minimum 5–7 years progressive finance operations experience, with at least 5 years hands-on full-cycle payroll and accounting, preferably in a not-for-profit setting
• Expertise in payroll administration, including statutory deductions, reconciliations, expense reviews, PTO/leave adjustments, and financial coordination of benefits
• Comprehensive knowledge of federal and provincial payroll regulations, including CRA statutory remittances, Ontario employment standards (ESA), and year-end filings (T4s, T4As, and ROEs)
• Proficiency in the administration of charitable tax receipting, ensuring full compliance with CRA reporting requirements for non-profit/charitable organizations
• Strong understanding of fund accounting, restricted fund management, and preparation of financial statements and reports for grantors, donors, and Board committees to ensure transparency and compliance
• Proven ability to design, optimize, and document financial systems and workflows, ensuring accuracy, efficiency, and audit readiness
• Experience managing EFT payments, vendor disbursements, month-end bank reconciliations, and preparing audit working papers
• Advanced proficiency in ADP Workforce Now (or similar HRIS like BambooHR, Ceridian, or UKG) and QuickBooks Desktop, combined with expert-level Excel skills (pivot tables, VLOOKUPs) to manage general ledger entries, troubleshoot system integrations, and ensure data integrity across all platforms
• Strong organizational, process-management, and prioritization skills; able to work independently in a fast-paced environment while maintaining meticulous attention to detail and discretion with sensitive information
• Exceptional interpersonal skills; able to build trust with staff, resolve vendor inquiries professionally, and communicate complex financial information clearly, inclusively, and accessibly
• Demonstrated knowledge and understanding of anti-racist, anti-oppressive, and equity-focused principles, with proven experience applying these frameworks to financial operations, payroll, and benefits administration
• A full, valid G-level driver’s license in good standing
• Applicants must be legally entitled to work in Canada, either as a Canadian citizen, permanent resident, or with a valid Canadian work permit

NICE-TO-HAVE’S 

• Payroll Compliance Professional (PCP) designation or a CPA designation (or active CPA candidate) is strongly preferred
• Fluency in a second language, particularly languages commonly spoken in Toronto’s diverse communities (i.e., French, Spanish, Mandarin, Cantonese, Arabic, Somali, Tagalog, etc.), is considered an asset for communicating effectively with staff, vendors, and community stakeholders
• Lived experience with human trafficking, gun violence, or other sudden tragedy or crime, as well as lived experience within equity-deserving communities including Indigenous, Black, and racialized individuals, people with disabilities, women, and gender and sexually diverse communities, is considered an asset

OUR LOCATION 

This position will primarily be remote, with occasional in office presence at our head office located at 40 College St. Toronto or another VST dedicated location. We recognize that applicants, particularly those from Black, Indigenous, racialized communities, with lived experiences and other equity-deserving communities, may have varied, complex, and historical experiences with law enforcement.

The final stage of recruitment also includes a Vulnerable Sector Check. We acknowledge this information may affect applicants differently and share it to support informed decision-making throughout the application process.

WHAT WE OFFER

At Victim Services Toronto, we offer competitive salaries and a comprehensive benefits package but we know a job is more than a pay cheque. Here, you’ll be part of a team that works together to make a real difference. At the end of the day, our staff go home knowing they’ve helped provide immediate, confidential support to people experiencing crime or sudden tragedy.

While you’re here, you’ll also have access to a wide range of benefits and opportunities designed to support your health, growth, and overall wellbeing:

BENEFITS AND PERKS 

Eligibility to enroll in medical and dental benefits following completion of the probation period, including access to mental health tools and resources.

• OMERS pension plan with enrollment on your first day.
• Access to the Employee and Family Assistance Program, including counselling and wellness resources for employees and their immediate family members.
• Access to Toronto Police Service gym facilities (based on employment status).
• Professional development funds to support continuing education and career growth.
• Agency-sponsored social events and opportunities to participate in community and charitable events.
• In-house and external training opportunities related to current roles or future advancement.

STAFF WELLBEING MATTERS

Thanks to the generosity of The Janis Rotman Fund for Staff Wellbeing, our team benefits from meaningful, built-in support to sustain their energy and care. This includes every 10th working day off, and access to paid clinical supervision with trained clinicians. We recognize the toll of trauma exposure and are committed to supporting the wellbeing of those who support others.

VST recognizes and values a diversity of experience, including but not limited to work experience and education- but lived and life experience as well. Please ensure this is clearly indicated in your cover letter and resume.

Victim Services Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request by emailing .