HOMELESSNESS HUB COORDINATOR (LEAMINGTON)

Make a Difference with Family Services Windsor-Essex (FSWE)

At Family Services Windsor-Essex (FSWE), we empower people to overcome challenges, build resilience, and create positive change in their lives. As a trusted non-profit, charitable organization, we provide compassionate counselling and support services that help individuals feel valued, included, and connected to their community.

Our mission goes beyond service delivery — we foster belonging, wellness, and dignity. FSWE team members know their work matters. We offer a supportive workplace that values innovation, collaboration, and continuous growth. Our staff enjoy a competitive benefits package, flexible work hours, and weekly wellness time, because we care for those who care for others.

We are currently seeking a Homelessness Hub Coordinator to support the effective delivery of services and programs. This role provides day-to-day coordination of program operations while supporting and guiding staff to ensure high-quality service delivery.

What You’ll Be Doing

• Coordinate the day-to-day operations of assigned programs to ensure services are delivered effectively and in alignment with organizational standards.
• Provide guidance, support, and direction to staff, assisting with problem-solving and service delivery challenges.
• Support supervisory functions including onboarding, scheduling, workflow coordination, and staff support.
• Monitor program activities and service delivery to ensure compliance with policies, procedures, and funder requirements.
• Assist with performance management processes by providing feedback and supporting staff development.
• Work collaboratively with internal teams and community partners to support coordinated service delivery.
• Support program planning, implementation, and continuous improvement initiatives.
• Assist with reporting requirements, data tracking, and documentation to support program outcomes.
• Respond to operational issues and support staff in managing complex client situations when needed

What You Bring

• Post-secondary education in social services, human services, or a related field, or an equivalent combination of education and experience.
• Demonstrated experience in a coordination or supervisory role, including supporting and guiding staff.
• Strong leadership skills with the ability to mentor staff and foster a collaborative team environment.
• Ability to work both independently and collaboratively, demonstrating initiative, accountability, and sound decision-making in a fast-paced environment.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, with the ability to work effectively with staff, clients, and community partners.
• Sound judgment and problem-solving skills, particularly in complex or sensitive situations.
• Experience working in a community-based or non-profit environment is considered an asset.
• Proficiency with Microsoft Office and data management systems.
• A commitment to equity, diversity, inclusion, and client-centered service delivery.

Why Join FSWE?

• Competitive benefits package
• Weekly wellness release time
• Purposeful work that supports real change in our community

At FSWE, your work truly matters. You’ll be part of a collaborative, inclusive team that’s deeply committed to the wellbeing of our clients and each other.

Position Details

• Job Type: Full-Time 35hrs/week | Shift Schedule: 9:00am – 5:00pm. Evenings and weekends may be required.
• Pay Rate: $57,787 per annum.
• Location: 215 Talbot St. E, Leamington  

Accessibility and Equity

FSWE is an equal opportunity employer committed to equity, diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds, including Indigenous peoples, racialized individuals, persons with disabilities, and members of the 2SLGBTQIA+ community. Accommodations are available upon request throughout the recruitment process.

Make a Meaningful Impact — Apply Today!

If you’re ready to be part of a compassionate team, making Windsor-Essex a better place for all, apply now to join Family Services Windsor-Essex.