Family Engagement Worker 

Mission: Empowering Teen Parents to Succeed  

Vision: Teen Parent Families Thrive and Enrich our Community  

Job ID: 26-002TERRA  

As a non-profit organization that has been serving pregnant and parenting teens in Edmonton for over 50 years, Terra is recognized for its leadership, innovation, and collaboration.   Young parents and their children across Alberta benefit from a comprehensive range of services. Through the compassionate work of the staff, we help parents and children to develop and reach their full potential by recognizing and responding to their unique and individual needs. Terra staff are guided by the Code of Honour which supports, respects, and celebrates our families and staff (https://terracentre.ca/what-is-terra/careers/).  If you share our values and support our mission and vision, please consider joining our team.   

Job Overview:   

The Family Engagement Worker is a valued member of the Family Learning Program, supporting young parents as they build positive parenting skills and nurture healthy, strong parent-child relationships. Working within a non-profit, community-based setting, the Family Engagement Worker provides strengths-based support through home visits, community outreach, and group programming. This role empowers young parents to make informed, healthy choices and to develop the confidence, skills, and capacity needed to meet their children’s developmental and emotional needs.   

Job Conditions:   

This is a full time (35 hours/week) with flexible hours Monday through Friday, 2 evenings/week, and the occasional weekend based on the needs of families and staff and to support day/evening programming. The main office space is located out of the Terra Centre at 10320 146 Street. 

Key responsibilities:   

• Provide ongoing support to children and families through home visits, phone calls, text messaging and emails.  

• Participate and engage in relationship building with the agency, partners, and community resources.  

• Coordinate referrals and assessments to other community resources for families and support them in building a strong connection with their community.  

• Plan, organize and facilitate family meetings to reflect the needs and interests of families and support strategies to identify goals.  

• Advocate for families in crisis, assisting with problem solving, communication skills, decision-making skills and goal planning to increase their confidence in meeting the needs of their children and family.  

• Identify community resources and contacts to continually enhance programming to meet both the needs of the families and the outcomes of the program.  

• Provide guidance and support as required to help participants build skills and confidence in problem solving.  

• Complete documentation including the progress on participant goals.  

• Complete monthly statistical information as well as outcome data and evaluate activities as required.  

• Adhere to Terra’s policies and procedures and to the professional code of ethics of applicable professional associations.   

• Work to build an integrated service team and consult with the team to ensure participant needs are addressed.  

• Engage in conversations during Community of Practice, Team Unit Meetings, internal and external committees, as well as resource fairs to increase staff awareness and capacity.  

• Plan and facilitate day and evening group programming across all Terra sites and in the community to support partnerships and collaborative programming.  

• Demonstrate accountability in completing work efficiently and effectively.   

• Expand personal sensitivity and knowledge regarding different cultures.  

Qualifications/Requirements:  

• Post-secondary diploma or degree in Human Services, Social Work, or Child and Youth Care.  

• Experience providing outreach support services through home visitation.  

• Experience providing life skills coaching and training.  

• Experience working with low income and marginalized participants, including people facing multiple barriers.   

Knowledge and Abilities:   

• Ability to work with families from diverse cultural backgrounds and develop positive, effective, professional rapport and relationships with youth.  

• Knowledge of issues associated with people impacted by mental illness and problematic substance use.  

• Knowledge of referral services and supports within the Edmonton community and/or the ability to research and connect with community resources.   

• Knowledge of child/youth development and child-parent attachment.  

• Understanding and knowledge of the issues pregnant and parenting young people face.  

Other requirements:   

• Valid driver’s license and a reliable vehicle available for regular use with 2 million liability insurance.  

• Clear (or Executive Director approved) 3-year driver’s abstract.  

• Ability to work flexible hours including two evenings per week. 

• Manual dexterity required to operate various appliances and equipment.  

• Ability to lift between 25- 50 lbs. 

• Current Standard First Aid and CPR (Level C Intermediate). 

• Applied Suicide Intervention Skills Training (ASIST). 

• Clear (or Executive Director approved) Police Information Check (including vulnerable Sector search) completed 90 days prior to start date if selected as successful candidate.  

• Clear (or Executive Director Approved) Intervention Record Check completed 90 days prior to start date if selected as successful candidate. 

• Documentation of registration as a Social Worker as per provincial legislation if applicable.   

Core Behavioral Competencies   

Terra values are core to the organization. We strive to hire individuals who possess these behavioral competencies at all levels of the organization.   

• Personal Leadership: Practices inclusion, communicates openly and effectively, demonstrates self-awareness.  

• Productive Relationships: Develops networks, collaborates, develops self and others.   

• Results Focus: Applies outcomes-based problem solving and systems thinking, demonstrates evidence-informed decision making.    

• Service Excellence: Practices innovation, facilitates a culture of learning, demonstrates continuous improvement. 

• Program Planning; design, plan, and coordinate the facilitation of groups. 

• Finance; manage allocated financial resources for program delivery. 

• Communication skills; excellent both written and oral; evidenced in grant writing and reporting to funders. 

• Community Relations; well-developed engagement skills, strong networking.   

Intention Statement  

Terra recognizes that it operates within a society and systems shaped by white supremacy and colonization and institutionalized discrimination and the exclusion, exploitation, and marginalization of Indigenous, Black, and people of color.   

Terra strives to understand and be accountable for how white supremacy continues to impact its work at an organizational and systemic level and to address harm; implicit and explicit biases.  

Our intention is:  

• To build a foundation of awareness, knowledge, and skills to be an anti-racist organization.  

• To respond to systemic racism that creates barriers and inequality in the workplace and in society.  

• To be an organization that embeds the principles of equity and anti-oppression to everything it undertakes.    

Our goal is to actively promote diversity, equity, and inclusion through an antiracism lens through policies, processes, and practices.   

Compensation: The starting salary for the position is $45,000-$47,857.    

Upon completion of a probationary period, we offer a comprehensive, competitive, extended health benefits package including RRSP contribution. Staff have three weeks of vacation, and, in addition, the agency is closed between Christmas day and New Years.  

As a learning organization, Terra supports ongoing professional development among employees through formal training, informal mentoring, and personalized growth plans.  Terra is continuing to grow our programming and there are anticipated opportunities for further professional growth within the agency.  

To Apply:  

Please email your résumé and cover letter to: Human Resources, employment@terracentre.ca Please include “26-002TERRA Family Engagement Worker” in the subject line of the email.     

Closing Date: Until Suitable Candidate is found