About Us

Our vision at Diabetes Canada is a world free from the effects of diabetes. That’s why we work together to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and funding research to advance treatments and discover a cure.

Living with diabetes is a complex and often relentless journey, testing the resilience of every individual affected. Diabetes Canada is here to help—providing tools, resources, and support to make that journey easier. 

Join us in leading with strength and compassion - so no one faces diabetes alone.

About the Role 

We’re seeking a Service Clubs and Volunteer Support Officer who plays a key role in our Community Fundraising and Events (CFE) team. Reporting to the Executive Director, Community Fundraising & Events, the Service Clubs & Volunteer Support Officer will support the Community Fundraising & Events team by building and maintaining strong relationships with service clubs, community partners, and volunteers. Reporting to the Executive Director, this role focuses on coordinating fundraising initiatives, supporting national events, and ensuring external partners and volunteers are effectively engaged in support of Diabetes Canada’s mission. 

The role will focus primarily on service clubs, community fundraising & volunteer engagement. The Officer will manage relationships with service clubs and community organizations across Canada, supporting fundraising initiatives—particularly grants and proposals—that generate approximately $700K annually, including funding for D‑Camps. In addition, the role oversees the recruitment, onboarding, and coordination of volunteers, interns, and Canada Summer Jobs participants, serving as the primary point of contact to ensure a positive and well supported experience. 

Location: Our national office is located at 1000–170 University Avenue, Toronto, Ontario. We offer a flexible work arrangement, allowing employees to work remotely while occasionally coming into the office as required by their manager or the organization. This role will require the Officer to travel to events and our storage unit.

Compensation: The hiring salary range for this role is $70,000 - $76,000 annually, depending on skills and experience with meeting the requirements of the role. 

Contract Duration: 13-Month Contract

What You’ll Do

Service Clubs & Community Fundraising (75%) 

• Using current data and trends to research and identify potential prospect donors to maximize fundraising revenue with the annual target of $700k+  
• Work with volunteer clubs and agencies to identify potential committee members  
• Create fundraising campaigns and strategies for solicitating service clubs 
• Experience hosting and creating committees that focus on revenue generation 
• Strengthen relationships with service clubs, community leaders, agencies, and industry partners to maximize financial contributions to meet annual target goals 
• Complete grant applications, presentations, impact reports and stewardship events working in collaboration with the Stewardship and Camp team. 
• Implement a Service Club Strategy that focuses on efficiencies and revenue growth.  
• Build and steward both regional and national committees to attain fundraising targets 
• Works cross functionally to identify sponsors and hosts of CFE events 
• This role is a part of the CFE department with a goal of generating $700k/annually in fundraising. 
• Be a proactive, forward-facing representative for DC. 
• Conducts prospect research to identify new contacts, partnerships, and growth opportunities 

Volunteer & Intern Engagement (25%) 

• Create and implement the CFE team’s volunteer engagement strategy in a manner that ensures full integration and coordination across Diabetes Canada (DC), while empowering different teams to develop and implement complementary and effective volunteer engagement strategies in their own activities. 
• Collaborate with internal stakeholders to ensure appropriate engagement of volunteers to best support DC, including collaboration regarding partnerships with community leaders, agencies and industry. 
• Lead the student internship and Canada Summer Jobs work program for the team 
• Working with the Senior Manager, Volunteer Engagement to leverage Volunteer Awards, International Volunteer Day and National Volunteer Week to support and recognize valued volunteers as part of DC’s overall volunteer engagement strategies. 

Note: This role is not limited to the responsibilities listed above and may include other duties as required.

What You Bring

• Bachelor’s degree or college diploma from a recognized post-secondary institution, or equivalent experience.  
• 2-3 years of fundraising experience  
• 2–3 years of event and volunteer management experience 
• Volunteer Management program certificate is an asset 
• Excellent writing skills with experience in creating campaign letters, grant writing, and presentations 
• Experience working with CRM systems and demonstrated ability to utilize these systems to appropriately document volunteer activities and maintain ongoing communication 
• High degree of familiarity with Imagine Canada’s Standards for Charities and Not-for Profits, the Canadian Code for Volunteer Involvement and other industry standard documentation 
• Experience in working with Service Clubs/Charitable groups or committees an asset. 
• Continued active membership in a National, Provincial or Local Association of Volunteer Administrators is an asset 
• Ability to multitask and prioritize to ensure deliverables and deadlines are met 
• Excellent communication and interpersonal skills, with the ability to influence and achieve success through teamwork 
• Strong proficiency in CRM databases, Power BI and other fundraising platforms 

Working Conditions:

• Occasional evening and weekend work
• The Officer is expected to travel to attend events
• Candidate must have a valid driver's license and access to a vehicle

Why Join Us?

At Diabetes Canada, you’ll play a meaningful role in making a difference every day for people living with or at risk of diabetes. We’re a national organization with an entrepreneurial spirit, where your contributions are valued, recognized, and rewarded.

What We Offer:

• Impactful Work Environment: Join a high-performing, collaborative team committed to building a healthy and engaged workplace culture.
• Flexibility: Our flexible work agreement allows for remote and hybrid schedules, supporting work-life balance on a 35-hour work week.  
• Comprehensive Benefits: Competitive compensation plus a group benefits package, including health and dental coverage.
• Day-One Coverage: Dental and Health benefits start on your first day.
• Wellness Support: Access to a mental wellness app with guided meditation and self-paced learning on a variety of topics.
• Generous Time Off: Enjoy additional paid holidays beyond provincial statutory holidays and an end-of-year office closure.
• Employee Engagement & Recognition: We promote a culture of appreciation through our rewards and recognition platform, enabling recognition at all levels: peer-to-peer, team, and manager-to-employee across the organization so every contribution is celebrated and employees feel valued.
• Inclusive Culture: We celebrate diversity and foster an inclusive workplace that provides equal opportunities for all.

Our Core Values:

ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative

Additional Information

• You must be legally eligible to work in Canada. Where applicable, you must hold a valid work permit or study permit that allows you to fulfill the requirements of this role.
• Diabetes Canada welcomes applications from all qualified individuals, including people of all genders, Indigenous Peoples, persons with disabilities, and members of visible minorities. We value a workforce that reflects the diversity of the communities we serve.
• We are committed to providing accommodations during the recruitment process. If you require any support or adjustments, please let us know.
• We thank all applicants for their interest; however, only those selected for an interview will be contacted.
• Please note that this posting is to fill an existing vacancy at Diabetes Canada.