Who We Are?

Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual. Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our Community to secure housing and build sustainable livelihoods. Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Team Lead Housing Services to join our dedicated Housing Services team as we journey with the Community towards an elimination of poverty.  If you’re ready to bring your heart to a fast-paced, collaborative environment, join us in making an impact in our community.

How You’ll Make an Impact? 

The Housing Services Team Lead is responsible for the implementation, administration, and evaluation of the Housing programs. This position is based primarily on-site at the agency location, a welcoming, low-barrier environment that serves as a program hub for individuals experiencing or at risk of homelessness. The Team Lead will engage with clients on-site, providing accessible, in-person support in a dynamic and often fast-paced setting.

• Oversee service delivery through service plans for all Housing Services participants. This includes facilitating weekly Intensive Case Management meetings.
• In collaboration with the Manager of Scattered Sites Support, develop and implement an annual operational plan, including goals, objectives, and timelines.
• Train staff to use, and provide ongoing oversight, of Efforts to Outcomes (ETO), a database used to monitor and evaluate program efficacy
• Support and monitor 5-10 Follow Up Support, Cultural, and Housing Support Workers program delivery on an ongoing basis through regular supervisions & in-field supervisions
• Provide direct client support as needed

What You’ll Bring?

• Post-Secondary Degree in a related field.
• Minimum 3 years of extensive employment experience including program development, case management, case supervision, evaluation, and supervisory skills.

• Alberta Class 5 License, satisfactory driver’s abstract, and a vehicle

• Previous supervisory experience would be an asset.
• Previous Housing First experience would be an asset.
• Experience working with high-risk populations and an understanding of Indigenous cultures, history, and current issues.

Why Choose Bissell Centre?

At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture. We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing. We offer a competitive Total Rewards package that reflects our commitment, including:

• Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.
• Health Maintenance Days (in addition to vacation)
• Extended health, dental, and vision coverage for you and your family
• Health Spending Account
• Life insurance and ADD for you and your dependents
• Benefits coverage during maternity/parental leave
• Employee and Family Assistance Program (supporting mental and physical wellbeing)
• Staff events, committees and celebrations
• Professional development support
• Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more
• Paid time off for optional general holidays

What You’ll Need Before Starting?

• Vulnerable Sector Check
• Child Intervention Record Check
• Valid Driver’s License
• $2 Million Liability Auto Insurance

Ready to Apply?

Interested candidates are invited to submit their resume and cover letter to:

We thank all applicants for their interest. However, only candidates selected for interviews will be contacted.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.