Operations Manager

About the Strathcona Food Bank
The Strathcona Food Bank is entering a transformative period of growth. For over 40 years, SFB has operated as one of Alberta’s only fully volunteer-run food banks, serving thousands of individuals each year with compassion and dignity. As demand increases and the organization prepares to open the 18,000 sq. ft. Nourish Centre in 2026, SFB is evolving into an operating model that maintains volunteer-led service while introducing a small, professional leadership team.
Guided by our vision of Nourishing Community with Food and Hope, and our values of People-Centered Service, Respect, Collaboration, Innovation, and Compassion, this is a unique opportunity to join a deeply trusted, community-driven organization and a strong, connected leadership team.
Learn more about SFB on our website at www.strathconafoodbank.ca.

Position Overview
Reporting to the Executive Director and as a key member of the SFB leadership team, the Operations Manager leads daily operations, coordinating volunteer team leads, logistics, and volunteer-led service delivery.
Key Responsibilities
•Daily operations, warehouse and workflow coordination and ongoing improvement
•Volunteer leadership and coordination, generally through volunteer team leads
•Food safety, accreditation, and Occupational Health and Safety compliance
•Manage inventory, purchasing and logistics systems; manage reporting and administrative duties

Required Skills
•Strong operational leadership and problem-solving skills
•Knowledge of food, warehouse, logistics, workplace safety, WHMIS and customer service systems
•Ability to lead, engage, motivate and collaborate with volunteers
•Strong organizational, time management and communication skills
•Strong Microsoft and computer literacy skills required

Education and Experience
•5+ years operations leadership experience, preferably in a food service operation
•Post-secondary degree in a related field; professional designation in a related field preferred
•Valid AB driver’s license and provincially-recognized food safety certification required (within first 30 days)
•Equivalencies may be considered

Compensation and Application
The SFB is committed to fostering an inclusive, respectful, and accessible workplace that reflects the diversity of our community. We welcome applications from all qualified candidates and recognize that experience and talent come in many forms. Flexible and hybrid work arrangements may be considered; however, managers are expected to work primarily on-site at SFB. Occasional evenings and weekends may be required to support operational and leadership coverage needs.
Compensation: $70,000–$80,000 annual salary based on a full time 36.25-hour work week, commensurate with education and experience plus benefits and generous vacation.

More details are available in the job description on the Strathcona Food Bank website at www.strathconafoodbank.ca