Client & Community Services Manager 

About the Strathcona Food Bank
The Strathcona Food Bank is entering a transformative period of growth. For over 40 years, SFB has operated as one of Alberta’s only fully volunteer-run food banks, serving thousands of individuals each year with compassion and dignity. As demand increases and the organization prepares to open the 18,000 sq. ft. Nourish Centre in 2026, SFB is evolving into an operating model that maintains volunteer-led service while introducing a small, professional leadership team.
Guided by our vision of Nourishing Community with Food and Hope, and our values of People-Centred Service, Respect, Collaboration, Innovation, and Compassion, this is a unique opportunity to join a deeply trusted, community-driven organization and a strong, connected leadership team.
Learn more about SFB on our website at www.strathconafoodbank.ca.

Position Overview
Reporting to the Executive Director and as a member of the SFB leadership team, this Manager leads client services and community and volunteer partnerships, ensuring accessible, consistent, and respectful service delivery.
Key Responsibilities
•Client services and community program coordination
•Volunteer recruitment and community event coordination
•Community and agency partnerships and programs development
•Data management and reporting systems
•Program development and organizational planning

Required Skills
•Strong interpersonal, collaboration, organization and communication skills required
•Data management and event planning skills preferred
•Ability to balance client needs with organizational standards and consistency
•Ability to work collaboratively within a volunteer-driven environment
•Microsoft and computer literacy skills required; Link2Feed and Better Impact skills are assets

Education and Experience
•5+ years community leadership experience, preferably in a social service setting
•Post-secondary degree or diploma in a related field; professional designation preferred
•Experience with vulnerable populations, social services, community partners & related data systems required
•Equivalencies may be considered

Compensation and Application
The Strathcona Food Bank is committed to building an inclusive, respectful, and accessible workplace that reflects the diversity of the community we serve. We welcome applications from all qualified candidates, including those from underrepresented groups. We recognize that talent and experience come in many forms and are open to considering non-traditional work arrangements, including flexible schedules, part-time structures, and other accommodations that support both organizational needs and employee success. This position provides flexibility for hybrid and part-time work arrangements. Evenings and/or weekends may be required.
Compensation: $70,000–$80,000 annual salary based on full time 36.25-hour work week, commensurate with education and experience, plus benefits and generous vacation.

More details are available on the SFB website at www.strathconafoodbank.ca.