ABOUT THE JOB 

CMHA BC is leading systems transformation in crisis care in BC, including through the development, implementation and expansion of Crisis Response, Community Led (CRCL). CRCL is a mobile, community-led crisis response team that provides support to people aged 13 and older who are experiencing a mental health crisis. CMHA BC’s role is to provide oversight and backbone support to CRCL programs that are delivered by local community-based organizations across the province. The CRCL Special Projects Coordinator leads engagement and project coordination initiatives related to CRCL.

Reporting to the Provincial Manager of Crisis Care Operations (Manager of Operations), the Special Projects Coordinator supports relationship-building and information gathering related to crisis care initiatives and regional service approaches.

DUTIES AND RESPONSIBILITIES 

The coordinator works under the direction of the Operations Manager and Clinical Director of Crisis Care Practice and Programs (“Clinical Director”) to contribute to the development of future operational plans for crisis care service delivery and expansion. The coordinator supports the review, documentation and implementation of evidence-informed service approaches grounded in best practices and supports project reporting and information tracking to inform operational discussions and planning.

Project Coordination

• Coordinate a defined, time limited special project with existing project plan focused on supporting provincial crisis care initiatives and related operational coordination activities.
• Support information gathering and documentation related to accreditation, certification, and quality frameworks relevant to CRCL services.
• Maintain and contribute to project workplans, timelines, and deliverables in collaboration with the Clinical Director and Manager of Operations.
• Monitor progress against scope and timelines and identify risks or issues for discussion and resolution.
• Ensure membership lists at BC Division and branches are updated at least annually and adhere to timelines and procedures outlined in our bylaws. 

Crisis Services Assessment Support

• Engage with stakeholders working in crisis response to track their service operations, staffing models, resource requirements, and system pressures.
• Coordinate an analysis of governance structures, funding arrangements and service mandates with the Clinical Director and Manager of Operations.

Reporting and Knowledge Translation

• Contribute to the preparation of project documentation, briefing notes, reports, and presentations for internal planning and discussions.

Emerging Priorities Support

• Provide short-term, time-limited analytical, planning, or coordination support to other CRCL initiatives, as assigned by the Manager of Operations.
• Perform additional related duties as required.

ABOUT YOU 

Education 
 
• Bachelor’s degree in human and/or Social Services (e.g. Social Work, Psychology, Counselling.) or higher in a relevant discipline.
• Criminal Record Check includes vulnerable sector.
 
Skills and Experience 
 
• 2- years demonstrated experience managing multiple complex projects with diverse stakeholders/partners and dispersed teams.
• Experience working in a mental health or substance use program, project, or facility.
• Engaging, supporting and partnering with people with lived and/or living experience of mental health or substance use-related health issues.
• Strong interpersonal, critical thinking, and communication skills with a high degree of tact and discretion.
• Knowledgeable about evaluation and data collection best practices with experience analyzing data and producing reports and briefings tailored to different stakeholders/partners.
• Proficient in Microsoft Office Suite, including Power Point and Excel.
• Successful completion of background screening checks including a criminal record check and education verification.

Assets include:

• Experience with crisis care and suicide prevention frameworks.
• Experience with front line mental health and substance use support.
• Lived experience navigating the mental health system through self or loved ones.

Our key values and principles 

The Special Project Coordinator consistently conduct themselves in alignment with CMHA BC’s Core Values of: 
 
• Inclusive 
• Proactive 
• Compassionate 
• Steadfast 
• Collaborative 

WORKING CONDITIONS 

• This is a part-time (25-30 hours per week), 1-year term position.
• Most work is accomplished during the usual 9am - 5pm business hours. Any overtime must be approved in advance. 
• The position can be based out of the Vancouver or Victoria office and offers the potential for a hybrid working arrangement, depending on project needs.
• The position requires flexibility for occasional travel.
• Performance will be reviewed by Provincial Manager of Crisis Care Operations.

• The Special Project Coordinator is a unionized position with Health Science Professionals Bargaining Association. The hourly rate of pay is between $44.85- $56.02.
 
HOW TO APPLY: 

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to https://cmhabc.bamboohr.com/careers/100 by June 7, 2026. 
 
We regret that only short-listed candidates will be contacted to schedule an interview. 
 
CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset. 

ABOUT US: 

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction. 
 
We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (TsleilWaututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located.