We are honoured to be again selected as one of B.C.'s Top Employers.

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Term/Status: Permanent, Full-time (70 hours bi-weekly)

Classification/Salary: Administrative Officer R27 / Position starts at $83,071.72 annually

Team: Service Delivery Eligibility

Location: This position can work from Vancouver, Surrey, Abbotsford, Victoria, Nanaimo, Kamloops, Prince George or Kelowna (work from home allowed 2 days a week after passing probation)

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact CLBCPeopleS at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the opportunity:

As an Eligibility Lead at CLBC, you will be responsible for representing CLBC as the primary point of contact for service providers to support the development, evaluation, monitoring, procurement and continuous improvement of service quality to support CLBCs Eligibility model. 

Key responsibilities include:

• Monitoring eligibility determinations, contracts and services.
• Ensuring alignment with legislation, policy, and administrative fairness identifying issues for resolution and opportunity for improvement.
• To coordinate services with contracted/ consulting psychologists and clinical professionals to support complex eligibility cases.
• To negotiate contract costing details and advise on requirements for corrective action and standardization in contracted service delivery.
• To ensure that individuals and their families receive information about the eligibility process as it relates to contracted services.
• To coordinate and provide information to assist in complex case consultation, clarification of assessment findings, and facilitation of assessment services.

What you'll bring:

• Minimum of 3-5 years' direct experience
• A diploma or bachelor's degree in Business, Social Work, or related field.
• Direct experience in the social services sector in areas such as resource development or contract management.
• Experience in a public sector organization is an asset.
• To reduce barriers to the application process, we welcome a combination of transferable skills, knowledge, lived experience, and comparable qualifications for consideration.

We're also looking for an Eligibility Lead who will:

• Identify key issues for their manager, including gaps in services and trends for resolution, with service providers developing new approaches to addressing individual needs.
• Analyse eligibility data to identify trends, pressures, and opportunities for improvement and requests for CLBC funded services.
• Develop and enhance service networks including colleagues, service providers and community members
• Contribute to the management of finance, budgets or other resources

Travel: Occasional travel required across British Columbia

Benefits: A rewarding career at CLBC comes with great benefits, including:

• Employer-paid extended health and dental plan
• A BC Public Service Pension plan with employer contributions
• Generous vacation plus additional personal days
• Paid maternity/parental/adoption leave
• Life insurance, paid sick days, and, if needed, long-term disability
• Wellness supports, including an Employee and Family Assistance Program
• Professional development funds and resources to encourage continuous learning and skill development
• Access to government discounts on travel, cell phones, and more!

Additional Info:

• Successful applicants are subject to a Criminal Record Check
• Possession of a valid class 5 Drivers license and a clean Driver's Abstract is required. Use of own vehicle on expenses
• An eligibility list for internal candidates may be established

Closing date: June 5, 2026

If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.