PLEA Community Services is currently seeking a Temporary Full-Time Volunteer Coordinator for our Vancouver Coastal Youth Services team located in Vancouver, BC. This temporary contract is proposed to start as soon as possible, and end upon return of the incumbent. This position requires BCGEU membership.

The Volunteer Coordinator recruits and manages volunteers who work one-on-one with vulnerable children and youth in our mentoring program. The employee will train and support the volunteers, matching them to a suitable participant, and holding them accountable for their assigned duties. The Volunteer Coordinator will also represent PLEA at community events to promote interest and participation in the program.

Hours of Work: the usual hours of work in this position are Monday to Friday  based on a flextime scheduling arrangement, including days, evenings and occasional weekends, of 35 working hours per week. Flextime scheduling arrangements allow employees to pick the start/end times of their shifts to meet client needs. Shifts must include the program's core hours of 1PM to 3PM (the daily straight-time maximum is 10 hours). 

Education/Experience Requirements:

• Bachelor’s degree in a related human/social services field.
• Two (2) years of recent related experience working with vulnerable children and youth, as well as their families/caregivers.

Closing date for Internal Applications: Thursday, June 4, 2026, at 4:30PM. If the position is not filled internally, it will remain open until filled.

Who We Are:

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do: 

• Recruit, screen, interview, select and dismiss volunteers.
• Coordinate the referral, intake and orientation of mentees in the program.
• Assess volunteers’ skills and abilities and matches them to placement opportunities.
• Orient, train, develop and evaluate volunteers. Provide advice, guidance and practical assistance to volunteers as required. Facilitate ongoing learning opportunities.
• Ensure volunteer personnel files are accurate, complete and in accordance with the program’s policy and procedure manual.
• Ensure that records of volunteer placements, hours, requests and concerns are accurately documented. Develop and maintain volunteer program statistics and reports. Comply with all internal and external reporting responsibilities.
• Promote volunteering opportunities through a variety of recruitment initiatives.
• Oversee and evaluate the volunteer program. Review policies and procedures and recommend changes to their manager.
• Coordinate award and recognition program(s) for volunteers. Organize special events for volunteers and mentees.
• Act as a liaison between agency staff, volunteers and mentees.
• Consult with community groups and professionals to identify trends and needs of the community. Liaise with external partners and represent PLEA at community events to promote interest, participation in and support for the program.
• Conduct ongoing risk assessments to ensure the safety of the mentee and volunteer match.
• Protect and uphold confidentiality.
• Perform other related duties as required.

What You Will Bring:

• Strong oral and written communication skills.
• Strong interpersonal skills and the demonstrated ability to build trusting and effective relationships with volunteers, agency staff, professionals, families and mentees.
• Proficient interviewing and assessment skills.
• Proficient risk management skills.
• Demonstrated teamwork, leadership and supervisory skills.
• Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.
• Demonstrated organizational and time management skills, including the ability to multi-task.
• Demonstrated presentation and facilitation skills, with a demonstrated ability to effectively advocate for the program and mentees.
• Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
• Demonstrated ability to work collaboratively with other organizations and sectors.
• Demonstrated knowledge of issues and trends related to the program.
• Knowledge of community resources and effective volunteer recruitment methods.
• Knowledge of relevant legislation and policies, such as criminal justice and child welfare, as required for the position.
• Knowledge of Microsoft Office suite and database systems.

PLEA Benefits and Perks:

• Eligibility to enroll in health/welfare benefits on the first day of the month following the completion of the probation period, including access to the annual physical activity fund (for fitness-related items or activities) and the annual education fund (to take part in career-related courses or training events).
• Access to the Employee and Family Assistance Program (EFAP): confidential and voluntary counselling support services and wellness resources for employees and their immediate family members.
• Discounted gym membership at Club 16 Trevor Linden and She's Fit.
• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)
• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

PLEA offers the Municipal Pension Plan to eligible employees as per the plan’s criteria.

Minimum Requirements:

• Satisfactory Criminal Record Clearance. 
• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.
• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland. 
• Must possess and maintain a valid Class 5 or 7N B.C. Driver's License and suitable driver's abstract/claims history.
• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.