Industry Coordinator

The Home Performance Stakeholder Council (HPSC) is a BC-based not-for-profit that works with industry and stakeholders to grow the home performance market across British Columbia. Through engagement, contractor support, sector collaboration, and industry capacity building, HPSC helps strengthen a high-quality whole-home retrofit industry.

We are seeking an organized, relationship-focused Industry Coordinator to support front-line outreach and day-to-day engagement with contractors, industry partners, and other stakeholders. This is a hands-on, external-facing role for someone who enjoys building rapport, following through, keeping details organized, and helping people stay connected to programs, events, and sector priorities.

What you will do

• Conduct proactive outreach to contractors, industry partners, and other stakeholders to increase awareness of HPSC initiatives, events, and programs. Includes attending in person events and conducting initial contact activities.
• Serve as a first point of contact for routine industry inquiries and provide timely, accurate, and professional support
• Build and maintain strong day-to-day relationships with contractors and partners to understand needs, challenges, and emerging issues
• Document and summarize feedback from outreach and engagement activities for internal follow-up
• Support Sector Council and other industry-engagement activities, including meeting coordination, event logistics, participation tracking, and follow-up
• Track outreach activity, engagement touchpoints, assigned leads, contractor onboarding, and participation data
• Support administrative and contract processes as needed under the direction of the Manager, Industry Engagement

Required qualifications

• ostsecondary education in a relevant field such as communications, business administration, environmental studies, public policy, or a related discipline. Relevant experience in lieu of education may be considered.
• At least 2 years of experience in coordination, stakeholder engagement, outreach, member services, program support, or a related role
• Strong written and verbal communication skills
• Friendly, professional relationship-building style and strong customer-service instincts
• High attention to detail, solid organization, and strong follow-through
• Ability to lift/carry event equipment up to 30 pounds
• Ability to work independently in a remote setting while contributing proactively to a small team
• Willingness and ability to travel within British Columbia

Preferred assets

• Experience working with committees, community groups, contractors, or industry stakeholders
• Experience in construction, energy efficiency, housing, or related sectors
• Experience supporting events, conferences, or trade-show participation
• Public speaking confidence is an asset, but not required
• Lived experience in rural, northern, remote, or underserved communities in British Columbia, or demonstrated understanding of the opportunities and challenges facing those communities

Working conditions and compensation

This is a full-time position (37.5 hours per week) and a 2-year term with the possibility of extension. Hours of work are generally Monday to Friday between 8:00 a.m. and 5:00 p.m., with occasional evenings and weekends required for events. HPSC offers a flexible work environment, with some adaptability in scheduling based on operational needs. This is a remote role. A laptop and necessary equipment will be provided. Travel within BC is required. A satisfactory criminal record check, relevant to the duties of the position, will be required as a condition of employment.

Compensation: The hiring salary for this position is CA$60,000-$70,000, depending on experience and sector fit, plus 100% employer-paid benefits and 3 weeks of vacation. 

Start date: As soon as possible and flexible for the right candidate.

Equity and accessibility

HPSC is committed to an inclusive workplace where diversity is valued and people feel a strong sense of belonging. We welcome applications from candidates with diverse backgrounds and experiences and will provide reasonable accommodations throughout the hiring process upon request.

Want to dive deeper into our mission and programs? Explore more about HPSC here: About the HPSC | Home Performance Stakeholder Council