Who We Are? 

Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual. Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our Community to secure housing and build sustainable livelihoods. Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Follow-up Support Worker to join our dedicated Housing Services team as we journey with the Community towards an elimination of poverty.  If you’re ready to bring your heart to a fast-paced, collaborative environment, join us in making an impact in our community.

How You’ll Make an Impact? 

The Follow-Up Support Worker (FSW) provides intensive case management support to the Homeless to Homes Program. The Follow-up Support Worker assists participants to re-connect to their community and become more independent through participant-centred and strength-based goal setting. The efforts of the Follow-Up Support Worker are evidence based and designed to enhance long term housing stability.

• Support participants with life and daily living skill development as well as socio-recreational interactions in their community.
• Deliver services in participant homes, community settings, and at the agency.
• Provide transitioning levels of supports to participants starting with initial intensive support and moving towards independence and discharge planning.
• Community travel using personal vehicle is required to support participants, attend appointments, facilitate programming, and maintain community partnerships.
• Ongoing bi-weekly Supervisions and Weekly group case review (ICM) of participant’s evolving journey toward housing stability and program exiting.
• Maintain an active caseload of up to 17-21 Participants.   

What You’ll Bring? 

• Degree or Diploma in Social Science or related discipline
• Minimum of one-year related employment experience
• Alberta Class 5 License, satisfactory driver’s abstract, and a vehicle registration

Why Choose Bissell Centre?

At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture. We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing. We offer a competitive Total Rewards package that reflects our commitment, including:

• Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.
• Health Maintenance Days (in addition to vacation)
• Extended health, dental, and vision coverage for you and your family
• Health Spending Account
• Life insurance and ADD for you and your dependents
• Benefits coverage during maternity/parental leave
• Employee and Family Assistance Program (supporting mental and physical wellbeing)
• Staff events, committees and celebrations
• Professional development support
• Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more
• Paid time off for optional general holidays

What You’ll Need Before Starting?

• Vulnerable Sector Check
• Child Intervention Record Check
• Valid Driver’s License
• Vehicle Registration
• $2 Million Liability Auto Insurance

Ready to Apply?

Interested candidates are invited to submit their resume and cover letter to:   

We thank all applicants for their interest. However, only candidates selected for interviews will be contacted.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.