Administrative Coordinator for Non-profit - Hybrid Contract Opportunity

The Council to Reduce Elder Abuse BC (CREA) invites applications for an Administrative Coordinator contract opportunity.

Please note, this is a hybrid position. While much of the work can be completed remotely, the successful candidate will be a resident of British Columbia. Preference will be given to candidates located in the Lower Mainland, as occasional attendance at conferences and in-person meetings is required.

Benefits

• Casual dress
• Work from home
• Flexible schedule

About Us

CREA is a province-wide collaborative created in 2013 made up of representatives from various sectors including finance, policing, community, health, and law. CREA fosters collaboration and coordination to advance the prevention of elder abuse including recognition, prevention, and response by sharing information, raising public awareness, and supporting professional development and capacity-building across BC.

CREA sustains its work thanks to financial support provided by the BC Ministry of Health. The British Columbia Association of Community Response Networks (BC CRN) administers funding for CREA activities. For more information, visit our website www.reduceelderabusebc.ca.

About the Role

The Administrative Coordinator provides administrative and operational support to the CREA Council. Key responsibilities include coordinating and supporting the activities of the Council and its Action Groups by organizing virtual and in-person meetings, preparing agendas, recording and distributing meeting minutes, maintaining website content, and managing the onboarding and offboarding of Council members. The Administrative Coordinator is also responsible for maintaining and organizing CREA’s records, documents, and reports.

Responsibilities

Working closely with the CREA Chair, the successful contractor will deliver a broad range of administrative, coordination, and organizational support services in the following areas:

Meetings

The Council holds five meetings each year, in addition to occasional special or ad hoc meetings as required. Each of the three Action Groups meets approximately three to five times annually.

For each Council and Action Group meeting, the successful candidate will:

• Coordinate meeting logistics including scheduling, MS Teams meeting setup, and distribution of meeting materials;
• Prepare and circulate agendas in consultation with the Chair and relevant Action Group leads;
• Attend meetings and provide administrative support as required;
• Record, draft, and distribute accurate meeting minutes and action items;
• Maintain meeting records and supporting documentation; and
• Follow up on action items and support ongoing communication among members, as appropriate.

Member Support

• Respond to member inquiries and correspondence in a professional and timely manner;
• Organize, maintain, and circulate member resources and reference materials;
• Create, update, and maintain administrative documents, templates, and forms as required;
• Document and maintain Council processes, procedures, and member roles, responsibilities, and expectations;
• Maintain and update the New Member Orientation Package to ensure information remains current and accessible; and
• Onboard and offboard Council members, including creating and closing user accounts in MS365, assigning and removing permissions, and ensuring members have appropriate access to required systems, resources, and documentation.

Program Support

• Assist with meetings, projects, and events led by CREA Action Groups, including the Financial Abuse Prevention Action Group, Operations Working Group, Data Working Group, and other groups as they arise;
• Compile, synthesize, and maintain program materials, resources, and outcomes for inclusion on the CREA website and in the New Member Orientation Package;
• Assist with the preparation and organization of documentation required for annual reporting, strategic planning, and other organizational initiatives;
• Maintain and update membership records, website content, and SharePoint folders to ensure information is accurate, current, and accessible;
• Review and maintain policy and procedure documents to ensure they remain current and reflect approved practices; and
• Respond to general email inquiries and directing requests to the appropriate Council members or Action Groups as required.

Qualifications

The successful candidate will possess the following qualifications and attributes:

• A minimum of two years’ experience working remotely and serving as the sole administrator or primary administrative support within an organization (required);
• Demonstrated proficiency with MS365
• Experience managing user accounts in Windows Admin Center (preferred);
• Strong organizational skills, with the ability to manage multiple priorities, deadlines, and competing demands;
• The ability to work independently, exercise initiative, and take ownership of assigned responsibilities;
• Strong problem-solving abilities and an interest in improving administrative processes and systems;
• A proactive approach to anticipating needs and following up on tasks, priorities, and deadlines;
• Demonstrated professionalism, reliability, sound judgment, and accountability;
• Exceptional written and verbal communication skills;
• The ability to maintain confidentiality and exercise discretion when handling sensitive information;
• Experience preparing meeting minutes, reports, records, and maintaining organized filing and document management systems;
• Excellent attention to detail and a high level of accuracy in all aspects of work;
• Proficiency in WordPress, MS Word, Excel, and SharePoint, and;
• Knowledge of provincial seniors’ organizations, networks, or issues affecting older adults in British Columbia (strongly preferred).

Please note that, as this is a contract position, you will be required to provide and maintain your own equipment and internet service to effectively carry out the responsibilities described above.

Contract for Administrative Services

This contract will be from the date of hire to March 31, 2027, with the possibility of annual renewal. The hours worked are flexible with the exception of attendance at scheduled CREA meetings and events, and meetings of the Action Groups and Operations Group. These meetings and events occur during normal business hours. CREA will pay $45 to $48/hour for up to 170 hours annually.