Maintenance Worker

Hope Mission — Maintenance

Job Title: Maintenance Worker

Department: Maintenance

Reports To: Maintenance Supervisor / Facilities Director

Employment Type: Full-Time

Work Schedule: Varies; on-call rotation

Location: Various Hope Mission facilities, Edmonton, AB

About Hope Mission

Hope Mission is a Christian non-profit social care agency that has been serving vulnerable people in Alberta since 1929. We are one of Alberta’s largest social service agencies and currently operate emergency shelters, addiction recovery programs, youth programs, community outreach services, housing programs, and health programs (delivered through our HopeHealth division) across Edmonton, Red Deer, Wetaskiwin, and beyond. Our work is grounded in our Christian faith and our commitment to walking alongside individuals experiencing homelessness, poverty, and addiction. Staff are expected to uphold Hope Mission’s mission and values and to approach their work with professionalism and genuine heart for service.

Position Summary

Hope Mission is seeking a skilled and dependable Maintenance Worker to support the safe, clean, and functional operation of its various facilities in Edmonton. The Maintenance Worker performs a wide variety of building maintenance, repair, and groundskeeping tasks. This role requires hands-on experience in multiple trades, a valid driver’s licence, and a heart for serving vulnerable populations in a compassionate, respectful, and professional manner.

Key Responsibilities

Building Maintenance & Repairs

• Perform routine and preventative maintenance on shelter buildings and equipment.
• Complete general repairs including drywall, painting, flooring, doors, windows, and fixtures.
• Conduct minor carpentry work such as framing, repairs, shelving, and cabinetry.
• Perform basic electrical work including replacing outlets, switches, and light fixtures, and troubleshooting minor issues, within applicable scope and code requirements.
• Perform basic plumbing tasks such as repairing leaks, replacing faucets and toilets, and clearing drains.
• Assist with inspections and identify maintenance issues requiring repair or contractor support.

Groundskeeping & Exterior Maintenance

• Maintain exterior grounds including snow removal, lawn care, litter removal, and general site cleanliness.
• Perform seasonal maintenance such as ice control, leaf removal, and minor exterior repairs.
• Ensure walkways, entrances, and emergency exits remain safe and accessible.

Safety & Compliance

• Follow all workplace health and safety regulations and safe work practices.
• Ensure tools and equipment are used properly and maintained in good working condition.
• Report safety hazards, damage, or required major repairs to the supervisor promptly.
• Support compliance with building codes, fire safety requirements, and shelter standards.

Transportation & Operational Support

• Drive company vehicles to transport tools, materials, and equipment between shelter locations.
• Assist with set-up and tear-down for events, room reconfigurations, or emergency needs.
• Support other departments as needed to ensure shelter operations run smoothly.

Qualifications

Education & Experience

• Valid Class 5 driver’s licence with a clean driving record (required).
• Minimum 2–3 years of experience in general building maintenance or a related trade (required).
• Demonstrated experience in carpentry, basic electrical, and basic plumbing (required).
• Trade certification or coursework in carpentry, electrical, plumbing, or building maintenance is an asset.
• Industrial or commercial maintenance experience is an asset.
• Experience working in shelters, non-profits, or community-based organizations is an asset.
• Knowledge of Alberta building codes and safety standards is an asset.

Skills & Competencies

• Ability to safely operate hand tools and power tools.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently, prioritize, and manage multiple tasks.
• Good communication and teamwork skills.

Physical Requirements

• Work is performed on-site across multiple shelter locations in Edmonton.
• Exposure to indoor and outdoor environments, including weather extremes.
• Physically capable of lifting, bending, standing, and completing hands-on maintenance tasks.
• On-call or after-hours work may occasionally be required.

Personal Qualities

• Dependable, flexible, and able to respond to urgent maintenance needs.
• Respectful, compassionate, and professional when interacting with staff, volunteers, and shelter guests.
• Supports and upholds Hope Mission’s mission, vision, and values, demonstrating integrity, compassion, and respect in all interactions.

Other Requirements

• As a Christian organization, Hope Mission requires employees to sign the Hope Mission Statement of Faith.
• Must be legally entitled to work in Canada on a full-time basis.
• Able to provide a Criminal Record Check with a Vulnerable Sector Search.
• A letter of reference from a ministry or church is an asset.
• Adherence to Hope Mission’s policies and procedures.