Are you a collaborative leader looking for a new opportunity?

The Organization

Multicultural Family Resource Society (MFRS) provides holistic support to immigrants and refugees settling in Edmonton. We use a strength-based case management model that can help in many areas such as housing security, accessing income support, employment, family connections, and education. We also offer programs that build skills and community amongst participants to build their capacity for creating healthy lives in their new community. 

Our Mission: To support immigrant and refugee families to thrive through culturally responsive and participant driven programs and services that reduce social isolation, enhance knowledge and skills, and increase access to community supports and intercultural opportunities, thereby encouraging health and wellbeing, reducing poverty, and empowering families to confidently walk in multiple cultures.

Our Vision: Immigrant and refugee families are empowered and strengthened by knowledge, skills, and connections to achieve ultimate health and overall wellbeing.

As a values-driven organization, MFRS is grounded in the principles of relational, participant driven, empowerment, and culturally responsive and committed to continually learning about and incorporating anti-oppressive approaches.

The Role

Reporting to an engaged governance-focused Board of Directors, the Executive Director leads MFRS in its mission to strengthen families, reduce barriers, and build the capacity of newcomers to thrive. As a liaison with internal and external stakeholders, this position demands a deep understanding of newcomer realities, the ability to build relationships, and nurture a safe and collaborative work environment. This highly skilled leader will not only understand current trends in the immigrant serving sector, but also provide visionary leadership to grow MFRS’s reputation and reach in the Edmonton area

In the last 6 months, with the support of the Board of Directors, MFRS has been focused on establishing a strong foundation for new leadership by understanding the staff roles, establishing clear procedures, analyzing gaps and issues and resolving them, and creating a workplace that encourages honest and open conversations.

First Year Deliverables

Success in the first year will be determined by the Executive Director’s ability to:

• Ensure sufficient funding to sustain and grow MFRS to support newcomers with complex needs.

• Deepen understanding of strategic plan and demonstrate leadership to align operations with strategic priorities.

• Create an environment where staff can flourish with clarity of roles, staff development, and mentorship.

• Articulate and promote MFRS’s work through connections with funders, other leaders in the immigrant serving sector, and the broader immigrant community.

MFRS Offers

• An annual salary range of $85,000- $95,000

• Extended health and dental coverage benefits after 3 months

• Free parking

• Valuing work and life balance with generous leave policies

Key Accountabilities

Community Leadership

• Serve as the primary ambassador and spokesperson for the organization, fostering meaningful relationships with community members, families, funders, government representatives, partner organizations, and other interested parties.

• Build and maintain respectful, reciprocal, and collaborative relationships that strengthen community leadership, engagement, and collective impact.

• Invite community voices, experiences, and strengths to inform program development, advocacy efforts, and decision-making.

Organizational Leadership

• Provide overall leadership and direction to the organization, ensuring operations, programs, and initiatives align with the mission, vision, strategic priorities, and principles of the organization.

• Foster and model a positive, inclusive, and culturally responsive workplace that values collaboration, trust, accountability, reflection, learning, and professional growth.

• Create an open, accountable, and collaborative work environment that fosters innovation and continuous improvement.

Strategic Leadership

• Provide strategic oversight of all organizational programs, services, and initiatives to ensure alignment with community priorities, organizational goals, and funder requirements.

• Lead organizational planning processes that identify current and emerging community needs, assets, opportunities, and challenges.

• Ensure programs remain relevant, responsive, and reflective of the diverse cultural, social, economic, and technological realities of the communities served.

Resource Development

• Lead resource development, fundraising, grant acquisition, and partnership initiatives to support organizational sustainability and growth.

• Establish, strengthen, and sustain strategic partnerships to advance organizational goals.

Financial Stewardship

• Provide overall stewardship of the organization's financial resources, ensuring sustainable financial management.

• Lead the development, implementation, and monitoring of annual operating budgets and organizational financial plans within authorities delegated by the Board.

Accountability

• Collaborate with the Board of Directors by providing strategic insights, operational context, community perspectives, and recommendations to support informed decision-making.

Candidate Profile

Required skills and qualifications

• Five or more years of experience in senior management, with nonprofit organizations preferably in the refugee and immigrant serving sector

• A degree in a related field such as social work, education, finance, leadership, human resources, or equivalent experience. 

• Knowledge of leadership and management principles for nonprofit organizations

• Proven success working with a board of directors

• Entrepreneurial mindset, with innovative approach to business planning

• Ability to build connections with community partners and groups and promote the work of MFRS with funders, partners, and interested parties. 

• Knowledge of human resources, financial planning, budget management, and fund development. 

• Exceptional verbal, written, and visual communication skills

• Able to work some evenings and weekends

• Valid Driver’s License and access to a reliable vehicle

Preferred skills and attributes

• Commitment to cultural curiosity and lifelong learning-the ability to manage biases and use curiosity to learn more about others while also learning about yourself and being open to feedback

• Self-awareness– the ability to understand oneself and the impact that one’s perceptions and attitudes have on others

• Collaborative team building- the ability to hire and create a cohesive team, by creating inclusive spaces where colleagues value, build upon and recognize one another’s diverse strengths and engage in a culture of co-learning and appreciation

• Ability to assess and refine organizational processes-to observe, reflect on, and refine organizational processes to increase clarity and efficiency for staff.

• Adaptability- function as a role model of how to effectively work though change and how to adapt your approach, even in times of uncertainty and ambiguity

• Strategic and critical thinking- Engage a wide range of strategic tools and perspectives to implement strategic priorities, take meaningful action, and critically reflect and learn from the process.

• Ability to prioritize and move forward with multiple demands and uncertainty