Job Posting 60084

General Counsellor
COSTI Immigrant Services
Toronto Metro area
closed 4 days ago (Thu, 16 Jan)
contract - full time  •  $25.48 to $27.42 per hour




COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at


This is a full time Union contract position scheduled to work 35 hours per week**

(Covering a Leave of Absence)



  • Provides intake, assessment of client needs and development of both short and long term counselling and orientation services particularly to refugees, newcomers and seniors from China.
  • Through a Case Management service model, assists clients with information, referral, crisis intervention and supportive counselling services.
  • Assists clients through information, referral, documentation, crisis intervention and supportive counselling services.
  • Organizes and facilitates group orientation sessions.
  • Provides follow-up to clients.
  • Advocates and promotes the programs and services of the agency.
  • Liaises with government, community groups, educational institutions and volunteers regarding services for clients.
  • Keeps administrative records of services and activities, prepares necessary reports and inputs data using COSTI CISv2 and ICARE databases.
  • Performs other duties as required.



  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year experience in providing settlement counselling.
  • Must have previous experience in working with clients from China.
  • Thorough knowledge of settlement issues facing refugees and new immigrants.
  • Sensitive to the needs of newcomers and aware of the social and economic trends of immigrants.
  • Demonstrated experience organizing and facilitating groups is essential.
  • Must be able to communicate in Mandarin or Cantonese.
  • Strong customer service skills and demonstrated ability to liaise with community organizations.
  • Experience in conducting various methods of outreach.
  • Demonstrated ability to work under pressure of heavy caseload and deadlines.
  • Sound knowledge of CIS v2, iCARE database, Internet, Email and MS Office in a Windows environment.
  • Highly developed organizational skills, ability to multi-task and set priorities independently.
  • Good written and oral communication skills in English is required.


**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.


LOCATION:                                 760 College Street, Toronto

DURATION:                                 January 27, 2020 to March 31, 2020

STARTING SALARY RANGE:   $25.48 to $27.42 per hour

POSTING DATE:                         January 3, 2020         

CLOSING DATE:                        January 16, 2020       


Priority consideration will be given to those on Notice of Recall. 


Qualified candidates are invited to submit their resumes and cover letters,
quoting reference #1-20, to:


Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2

Email:      Fax: 416.658.8537

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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