Job Posting 64016

Dental Reception
REACH Community Health Centre
Vancouver & Lower Mainland, 1145 Commercial Drive, Vancouver, BC
closes in 11 days (Wed, 30 Sep)
full time  •  20.62

REACH proudly celebrates the diversity in our neighbourhood and amongst our staff. We strongly encourage applications from people of under-represented communities, including Indigenous, migrant, people of colour and LGBTQ2S+ individuals.


REACH Dental Clinic is committed to providing a comprehensive range of oral care services of the highest quality to all its patients. We strive to educate all our patients who receive treatment at our clinic. Our goal is to deliver excellent service in a friendly and welcoming environment to each and every patient who comes through our doors.  REACH Dental Clinic has been a leader in the field of dentistry since 1969 and remains committed to social responsibility. We are a social enterprise and receive no government funding. Thus, we rely on fees and private financial donations to do the work we do.


Position summary


The Dental Reception is responsible for the smooth operation of the reception area. Duties include booking appointments, answering phones, collecting payments, confirming insurance coverage, maintaining and balancing cash records, receiving and providing information to patients and the public and providing secretarial support to the dental clinic, and ensuring that duties of the reception staff are being completed.


Highlights of Responsibilities

  • Is responsible for the reception area and ensures the patients receive the recommended and approved dental care and personal attention in a timely professional manner.
  • Answers incoming calls, fills the schedule for clinical providers, takes and relays messages, gives information about referrals and books appointments for referrals as needed.
  • Creates proper documentation, adding a signature to interactions with patients to facilitate proper follow up among staff and always signs their name after any notes.

Highlights of Qualifications

  • Completion of Dental reception course, receiving a Certificate.
  • One year experience as a dental receptionist.
  • Familiar with dental software programs and Microsoft Office applications.
  • Ability to work effectively as part of a team.

To apply, send your cover letter and resume in one PDF file to Amanda in HR.

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