Position Title: Receptionist and Administrative Assistant

Location: 3225 Eglinton Ave E, Unit 111, Scarborough, ON M1J 2H7

Terms: Minimum commitment of 3 months

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada.

Scope

Responsible for a variety of front desk administrative duties, telephone operations, and referrals to internal programs.

Responsibilities

• Answer phones, respond to clients’ inquiries, and forward calls to the appropriate staff member
• Perform clerical duties, including typing, photocopying, faxing, etc.
• Assist in providing information and referrals to internal programs and services
• Assist settlement counsellors who are working with eligible newcomers to conduct needs assessments, provide information, and make referrals to eligible newcomers
• Assist with providing administrative support to various programs as needed

Qualifications

• Excellent verbal and written communication skills in English. A second language is an asset.
• Good understanding of Canadian social services system
• Excellent interpersonal skills coupled with a strong customer service orientation
• Sensitivity to the needs and challenges of newcomers
• Sound knowledge of computers and MS Office programs
• Available to volunteer consistently during the working hours, Monday-Friday 8:30 AM - 5 PM
• Punctual and responsible
• Time management and organizational skills

Other requirements

• A satisfactory Vulnerable Sector Police Check